Jump to content


Photo

Error 2711 on install


  • Please log in to reply
4 replies to this topic

#1 Peter Bi

Peter Bi
  • Members
  • 68 posts

Posted 16 October 2001 - 18:55

I converted my IPWI2.03 project to Dev7 Basic, it compiled and built (after
a while of struggling, of course). But when I tried to install the package,
I got the internal error 2711: The specified feature name 'myfeature' not
found in Feature Table.

The feature 'myfeature' is the only feature in my project. And when I looked
at the feature table, there is one line with the following entries:

Feature        Title        Display    Level    Directory    Attributes
myfeature    myfeature    2            1        INSTDIR    0

All other entries are empty.

Here is the log file of install, hopfully it can be help. There are some weried strings in the file, that's because of another unrelated test on the machine with Japanese settings.
------------------------------------------------------
=== Logging started: 2001/10/16  10:26:41 ===
Action start 10:26:41: INSTALL.
Action start 10:26:41: ISMsiServerStartup.
Action ended 10:26:41: ISMsiServerStartup. Return value 1.
Action start 10:26:41: ISStartup.
1: The InstallScript engine version currently installed on this machine is adequate.
1: Event 'E2641578' is created
1: GetInstallDriver, Can not find InstallDriver in ROT table, Return Code = 0x800401e3
1: {29745227-B8C1-4227-90FA-200551D13589}
1: Extract supporting files
1: Failed to extract _IsUser.dll, Ignore it.
1: Ev1720100
Action ended 10:26:43: ISStartup. Return value 1.
Action start 10:26:43: ISSetAllUsers.
1: InstallShield - ISSetAllUsers (Begin)
1: Opening Database
1: {DD07B16C-2207-11D5-BD16-00C04F5FEE20}0.0.02.0.01025
1: Closing Database
1: InstallShield - ISSetAllUsers (End)
Action ended 10:26:43: ISSetAllUsers. Return value 1.
Action start 10:26:43: AppSearch.
Action 10:26:43: AppSearch. Searching for installed applications
AppSearch: Property: INSTDIR, Signature: SigInstDir
Action ended 10:26:43: AppSearch. Return value 1.
Action start 10:26:43: LaunchConditions.
Action ended 10:26:43: LaunchConditions. Return value 1.
Action start 10:26:43: ValidateProductID.
Action ended 10:26:43: ValidateProductID. Return value 1.
Action start 10:26:43: CostInitialize.
Action ended 10:26:43: CostInitialize. Return value 1.
Action start 10:26:43: FindRelatedProducts.
Action ended 10:26:43: FindRelatedProducts. Return value 1.
Action start 10:26:43: FileCost.
Action ended 10:26:43: FileCost. Return value 1.
Action start 10:26:43: IsolateComponents.
Action ended 10:26:43: IsolateComponents. Return value 1.
Action start 10:26:43: ResolveSource.
Action ended 10:26:43: ResolveSource. Return value 1.
Action start 10:26:43: CA_get_AWSNAME.
Action ended 10:26:43: CA_get_AWSNAME. Return value 1.
Action start 10:26:43: CA_get_installed_code.
Action ended 10:26:43: CA_get_installed_code. Return value 1.
Action start 10:26:43: CostFinalize.
Internal Error 2898. Tahoma8, Tahoma, 0
Internal Error 2835. ErrorIcon, SetupError
Internal Error 2711. 0
MSI © (1C:28): Product: FaultDetector -- Internal Error 2711. 0

Action ended 10:26:45: CostFinalize. Return value 3.
Action start 10:26:45: SetupInterrupted.
Internal Error 2898. TahomaBold10, Tahoma, 0
Action 10:26:45: SetupInterrupted. Dialog created
Action start 10:26:47: ISCleanUpFatalExit.
Action ended 10:26:47: ISCleanUpFatalExit. Return value 1.
Action ended 10:26:47: SetupInterrupted. Return value 2.
Action ended 10:26:47: INSTALL. Return value 3.
1: MsiServerStartup ends
Action ended 10:26:47: ISMsiServerStartup. Return value 0.
Property©: TARGETDIR = D:\
Property©: DiskPrompt = [1]
Property©: Registration = No
Property©: UpgradeCode = {DD07B16C-2207-11D5-BD16-00C04F5FEE20}
Property©: AdminToolsFolder = G:\Documents and Settings\All Users\スタート メニュー\プログラム\管理ツール\
Property©: AppDataFolder = G:\Documents and Settings\Administrator\Application Data\
Property©: INSTALLDIR = G:\Program Files\NCR\FaultDetector\
Property©: BIN = G:\Program Files\NCR\FaultDetector\Bin\
Property©: CommonAppDataFolder = G:\Documents and Settings\All Users\Application Data\
Property©: CommonFilesFolder = G:\Program Files\Common Files\
Property©: DesktopFolder = G:\Documents and Settings\All Users\デスクトップ\
Property©: EmptyFolder1 = G:\Program Files\NCR\FaultDetector\Data\
Property©: EmptyFolder2 = G:\Program Files\NCR\FaultDetector\Trace\
Property©: NCRDIR = G:\Program Files\NCR\
Property©: FAULTDETECTOR = G:\Program Files\NCR\FaultDetector\
Property©: FDDIR = G:\Program Files\NCR\FaultDefn\
Property©: FavoritesFolder = G:\Documents and Settings\Administrator\Favorites\
Property©: FontsFolder = G:\WINNT\Fonts\
Property©: LocalAppDataFolder = G:\Documents and Settings\Administrator\Local Settings\Application Data\
Property©: MYFOLD = G:\Program Files\NCR\FaultDetector\MyFold\
Property©: MyPicturesFolder = G:\Documents and Settings\Administrator\My Documents\My Pictures\
Property©: ProgramFilesFolder = G:\Program Files\
Property©: NEWFOLD = G:\Program Files\NCR\FaultDetector\NewFold\
Property©: NEWFOLDER = G:\Program Files\NCR\FaultDetector\NewFolder\
Property©: PersonalFolder = G:\Documents and Settings\Administrator\My Documents\
Property©: PrintHoodFolder = G:\Documents and Settings\Administrator\PrintHood\
Property©: ProgramMenuFolder = G:\Documents and Settings\All Users\スタート メニュー\プログラム\
Property©: RecentFolder = G:\Documents and Settings\Administrator\Recent\
Property©: SETUP = G:\Program Files\NCR\FaultDetector\Setup\
Property©: SendToFolder = G:\Documents and Settings\Administrator\SendTo\
Property©: StartMenuFolder = G:\Documents and Settings\All Users\スタート メニュー\
Property©: StartupFolder = G:\Documents and Settings\All Users\スタート メニュー\プログラム\スタートアップ\
Property©: System16Folder = G:\WINNT\System\
Property©: SystemFolder = G:\WINNT\System32\
Property©: SourceDir = C:\temp\fdtest\Dev7\FaultDetector\FDPackageBuild\Release01\DiskImages\DISK1\
Property©: TempFolder = G:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\
Property©: TemplateFolder = G:\Documents and Settings\All Users\Templates\
Property©: WindowsFolder = G:\WINNT\
Property©: WindowsVolume = G:\
Property©: CostingComplete = 0
Property©: ROOTDRIVE = D:\
Property©: DefaultUIFont = Tahoma8
Property©: AgreeToLicense = No
Property©: ProgressType0 = install
Property©: _IsSetupTypeMin = Typical
Property©: _IsMaintenance = Reinstall
Property©: DialogCaption = InstallShield for Windows Installer
Property©: DiskSerial = 1234-5678
Property©: Display_IsBitmapDlg = 1
Property©: ErrorDialog = SetupError
Property©: InstallChoice = AR
Property©: INSTALLLEVEL = 100
Property©: Manufacturer = NCR
Property©: PIDTemplate = 12345<###>@@@@@
Property©: RebootYesNo = Yes
Property©: ReinstallFileVersion = a
Property©: ReinstallRepair = r
Property©: SetupType = Typical
Property©: ApplicationUsers = AllUsers
Property©: ProgressType1 = Installing
Property©: ProgressType2 = installed
Property©: ProgressType3 = installs
Property©: ReinstallModeText = amus
Property©: ff9ef67406aa11d5ab9800b0d02332eb = g
Property©: ARPCONTACT = http://www.ncr.com
Property©: DisplayNameTypical = Typical
Property©: DisplayNameMinimal = Minimal
Property©: DisplayNameCustom = Custom
Property©: ProductCode = {29745227-B8C1-4227-90FA-200551D13589}
Property©: SecureCustomProperties = OLDPRODUCTS
Property©: ALLUSERS = 1
Property©: ProductName = FaultDetector
Property©: ProductVersion = 1.0.0.0
Property©: InstallCA = 0
Property©: SetFDRegCAForUninst = 0
Property©: RestartCA = 0
Property©: LAUNCHPROGRAM = 0
Property©: LAUNCHREADME = 0
Property©: FileInUseProcess = 0
Property©: ISSCRIPT_ENGINE_VERSION = 4.0.0.110
Property©: ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine.  If available, please run ISScript.msi, or contact your support personnel for further assistance.
Property©: ISStartupEvent = E2641578
Property©: ISSCRIPT_VERSION_OLD = The InstallScript engine on this machine is older than the version required to run this setup.  If available, please install the latest version of ISScript.msi, or contact your support personnel for further assistance.
Property©: REINSTALL = 0
Property©: EXECUTEACTION = INSTALL
Property©: VersionNT = 500
Property©: ACTION = INSTALL
Property©: Preselected = 1
Property©: UILevel = 5
Property©: ProductLanguage = 1033
Property©: VersionHandler = 1.11
Property©: SOURCEDIR = C:\temp\fdtest\Dev7\FaultDetector\FDPackageBuild\Release01\DiskImages\DISK1\
Property©: OriginalDatabase = C:\temp\fdtest\Dev7\FaultDetector\FDPackageBuild\Release01\DiskImages\DISK1\FaultDetector.msi
Property©: DATABASE = G:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\137ae0.msi
Property©: Privileged = 1
Property©: TotalVirtual = 2048
Property©: AvailableVirtual = 2008
Property©: AvailablePhysical = 302
Property©: AvailablePageFile = 1061
Property©: Date = 2001/10/16
Property©: Time = 10:26:47
Property©: RedirectedDllSupport = 1
Property©: TTCSupport = 1
Property©: ColorBits = 16
Property©: COMPANYNAME = NCR
Property©: TextHeight = 16
Property©: BorderSide = 1
Property©: BorderTop = 1
Property©: USERNAME = NCR
Property©: CaptionHeight = 19
Property©: ScreenY = 768
Property©: ScreenX = 1024
Property©: SystemLanguageID = 1041
Property©: ComputerName = MOONLIGHT
Property©: UserLanguageID = 1041
Property©: UserSID = S-1-5-21-1659004503-839522115-1177238915-500
Property©: LogonUser = Administrator
Property©: AdminUser = 1
Property©: TotalVirtualMB = 2047
Property©: TotalPhysical = 512
Property©: TotalPageFile = 1249
Property©: MemoryBytes = 536395776
Property©: VirtualMemory = 1061
Property©: PhysicalMemory = 512
Property©: Intel = 6
Property©: ShellAdvtSupport = 1
Property©: OLEAdvtSupport = 1
Property©: GPTSupport = 1
Property©: NetHoodFolder = G:\Documents and Settings\Administrator\NetHood\
Property©: RemoteAdminTS = 1
Property©: ServicePackLevelMinor = 0
Property©: ServicePackLevel = 2
Property©: WindowsBuild = 2195
Property©: VersionMsi = 1.11
Property©: VersionDatabase = 110
Property©: CLIENTPROCESSID = 1564
Property©: CLIENTUILEVEL = 0
Property©: CURRENTDIRECTORY = C:\temp\fdtest\Dev7\FaultDetector\FDPackageBuild\Release01\DiskImages\DISK1
Property©: PackagecodeChanging = 1
Property©: ProductState = -1
Property©: PackageCode = {ADC231ED-944C-448B-9927-E3DE8A23956E}
Property©: SourcedirProduct = {29745227-B8C1-4227-90FA-200551D13589}
Property©: OutOfDiskSpace = 0
Property©: OutOfNoRbDiskSpace = 0
Property©: PrimaryVolumeSpaceAvailable = 0
Property©: PrimaryVolumeSpaceRequired = 0
Property©: PrimaryVolumeSpaceRemaining = 0
=== Logging stopped: 2001/10/16  10:26:47 ===


#2 Barbara

Barbara
  • Members
  • 89 posts

Posted 17 October 2001 - 08:52

Sometimes I had a similar behaviour, not with features but with files. The onliest thing that helped me was renaming the file and adding it with the new name to the project. I didnt find the reason why this behaviour occurs.

Barbara


#3 Peter Bi

Peter Bi
  • Members
  • 68 posts

Posted 17 October 2001 - 16:33

Thank you, Barbara,

I think something wrong during 'CostFinalize', if you noticed in the log file:
----------------------------------------------
Action start 10:26:43: CostFinalize.
Internal Error 2898. Tahoma8, Tahoma, 0
Internal Error 2835. ErrorIcon, SetupError
Internal Error 2711. 0
MSI © (1C:28): Product: FaultDetector -- Internal Error 2711. 0

Action ended 10:26:45: CostFinalize. Return value 3.
----------------------------------------

I don't know much on how to interpreting the log file, and don't know if the errors of 2898 and 2835 are related to error 2711.

Anybody can help on that?



#4 Peter Bi

Peter Bi
  • Members
  • 68 posts

Posted 17 October 2001 - 18:13

FYI,

The machine is running 'Windows 2000 Server Japanese', but my project is using english (productlanguageid=1033)...