6 replies to this topic

[balaji4u]

Hi .

I have created a BASIC MSI and installation works fine , but when i run the installer for the second time it doens't go the Maintenence mode instead again goes to the Installation mode. I am very new to INSTALLSHIELD, can anyone plz let me know how to enable Maintenence Mode in BASIC MSI.


Regards,
Balaji

[Stefan Krueger]

How do you launch the installer for the second time? From setup.exe, or double clicking the .msi file, or from Add/Remove Programs control panel?

[balaji4u]

Hi Stefan .

I am launching it from setup.exe ... My product code , package code hasn't changed between builds but still it never goes to Maintenece mode ...Can you please help me in resolving it ...I have absolutely no idea what to do...

[balaji4u]

Hi Stefan .

Now i packaged it as a .msi and it goes to Maintenence mode , but when created as a an setup.exe it doesn't go to this mode...How do i make it work for .exe files as well..

Regards,
Balaji

[Stefan Krueger]

But you're not trying to launch it directly from the InstallShield IDE, right?

In your media, check the setup.ini for the CmdLine= entry.

If that doesn't show the cause, create a log file to see what's going on.

[balaji4u]

Hi Stefan ,

I couldnt figure out the root cause of this , but i created a new project and it works well and fine.But i am facing a new problem in the maintenence phase. I am using the Control event "Remove" with the argument "ALL" to remove all the features installed but the installer doesn't remove anything. I am following the installer user guide and performing everything specified there but it doesn't seems to work as it is...Can you please help ..

regards,
Balaji

[Stefan Krueger]

Check the log file. Maybe some other event is resetting the value, or setting conflicting values like AddLocal or Reinstall.