Please help- this is kinda urgent!
I have an installer which needs run on customer's servers. During an installation on most platforms though, we are getting a completely blank message/error box appearing, at the point in the installer where is says "preparing to install".
I have tried doing a log of the installer, but this message is appearing before the logging starts so I have no idea what is going on
Can someone help please? I need this fixed very quickly .....
Thanks in advance
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blank error box
1 reply to this topic
Posted 24 August 2007 - 03:29
Must be an Install Condition which fails during installation. Try adding a message in the Message column of the install condition. The message box will now have the message you entered. Install conditions can be seen under General Information - Product properties.