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Uninstall requires installation CD

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Posted 25 August 2003 - 18:13


I am working with InstallShield developer 8, SP2 with Install Script MSI project.

Installation works fine, but if I try to enter "Add/remove components" from the control panel it does not work until I insert the original installation CD.

This is unacceptable, since I can not expect my clients to keep the installation CD in hand in order to be able to remove the application.

Is there something in the installation that might cause this behavior ?

Any suggestions ?

Thanks in advance.



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Posted 26 August 2003 - 00:10

Have a look at the resolve source action. If this does not have a condition set, try adding NOT REMOVE.

The install should then not try to find the source during a remove.


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Posted 01 October 2003 - 16:09

Hello everyone,

Eventually we found the bug.
The reason for this behavior was that in the OnBegin event we were checking if file existed in the SRCDIR.
When this operation was removed from this event, which is called anytime the setup is run, it stopped asking for the original CD.