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IISHelper dll of InstallShield 2009 Support folder issue in WindowsSer


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Rajakucx

Rajakucx
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Posted 26 July 2013 - 07:29

Hi,

I am stuck-up with one major issue; I guess one of the InstallShield Support DLL is causing this issue.

I have a WebApplication which is packed using InstallShield 2009 Basic msi project. Both Installer and Application are working fine for Windows Server 2003 R2(SP-2) .
Issue: Not able to install my product on Windows Server 2008 R2(SP-1).

I think this issue is due to IISHelper dll which is present in ‘C:\Program Files\InstallShield\2009\Support’ folder.

Error:
InstallShield 3:01:11: AppHostElement objects detected. Unsupported property.
InstallShield 3:01:11: getvaluelog
InstallShield 3:01:11: SetVRtStrProperty for property '1002' with value 'IIsWebVirtualDir'.
InstallShield 3:01:11: AppHostElement objects detected. Unsupported property.
InstallShield 3:01:11: SetCommonProperties for the following: lcadmin
InstallShield 3:01:11: SetVRtDWProperty for property '6016' with value '515'.
InstallShield 3:01:11: GetAdminSection for section 'system.webServer/handlers' and path 'MACHINE/WEBROOT/APPHOST/Default Web Site/Lexis Check Admin Console Application' and commitpath 'MACHINE/WEBROOT/APPHOST/Default Web Site/Lexis Check Admin Console Application'.
InstallShield 3:01:11: PutPropertyValue: sProperty accessPolicy sValue Script, Write, Read bIsPath 0
InstallShield 3:01:11: PutPropertyCommon: sProperty accessPolicy sValue Script, Write, Read bIsPath 0
InstallShield 3:01:11: getvaluelog
InstallShield 3:01:11: getvaluelog
InstallShield 3:01:11: Setting property 'accessPolicy' to value 'Script, Write, Read' for element 'system.webServer/handlers'. Old value: '513'. m_sSectionName : 'system.webServer/handlers'.
InstallShield 3:01:11: getvaluelog
InstallShield 3:01:11: put_value succeeded. get_StringValue now returns '0' with string value 'Read, Write, Script'.
InstallShield 3:01:11: CommitChanges for path 'MACHINE/WEBROOT/APPHOST/Default Web Site/Lexis Check Admin Console Application' and physical path 'C:\Program Files (x86)\LexisNexis\LexisCheck\Monitor\LCAdminConsole\'.
InstallShield 3:01:11: CommitChanges failed with the following HRESULT: '-2147024891'.
InstallShield 3:01:11: Error with IISRT: -2147024891
CustomAction caCreateVRoots returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 3:01:11: InstallFinalize. Return value 3.
MSI (s) (28:74) [03:01:11:844]: User policy value 'DisableRollback' is 0
MSI (s) (28:74) [03:01:11:844]: Machine policy value 'DisableRollback' is 0
MSI (s) (28:74) [03:01:11:860]: Executing op: Header(Signature=1397708873,Version=500,Timestamp=1123489828,LangId=1033,Platform=0,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
MSI (s) (28:74) [03:01:11:860]: Executing op: DialogInfo(Type=0,Argument=1033)
MSI (s) (28:74) [03:01:11:860]: Executing op: DialogInfo(Type=1,Argument=Lexis®Check Monitor)
MSI (s) (28:74) [03:01:11:860]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDescription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription=Removing backup files,CleanupTemplate=File: [1])
Action 3:01:11: Rollback. Rolling back action:
Rollback: Creating IIS Virtual Roots...
MSI (s) (28:74) [03:01:11:860]: Executing op: ActionStart(Name=caCreateVRoots,Description=Creating IIS Virtual Roots...,)
MSI (s) (28:74) [03:01:11:860]: Executing op: ProductInfo(ProductKey={F8566FB9-33EE-4A8E-9689-4CA083DFC6DE},ProductName=Lexis®Check Monitor,PackageName=LexisCheckMonitor_4.3.5.msi,Language=1033,Version=67305477,Assignment=1,ObsoleteArg=0,ProductIcon=ARPPRODUCTICON.exe,,PackageCode={C90F7176-C69B-4B48-A463-17B64150538A},,,InstanceType=0,LUASetting=0,RemoteURTInstalls=0,ProductDeploymentFlags=3)
Rollback: Copying new files

Please help me out to solve this issue. Thanks in advance.

Regards,
Chetan.


Stefan Krueger

Stefan Krueger

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Posted 30 July 2013 - 16:07

-2147024891 means "access denied", but I'm not sure why.



Rajakucx

Rajakucx
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Posted 31 July 2013 - 05:09

Thanks Stefan, Do u think i need to do some IIS settings in this server so that it can solve this issue.

If yes, please let me know what all the settings of IIS i have to look for to make sure it is made correct or not.

 

Thanks in advance..



Stefan Krueger

Stefan Krueger

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Posted 06 August 2013 - 14:39

I'm not an IIS expert, so I really don't know. Sorry.