3 replies to this topic

[Maplesmith]

I need your help for this issue.
I ceate the MSI Project by installShield 12, and this project uncompressed file size 413 MB and 11700 files. installer size is 210MB. the installer is support mutilanguage.

Install it and run application, uninstall it and i need take some 30 min to uninstall it.

I create a log file. follow as:

Action start 16:10:34: InstallValidate.
MSI (s) (8C:50) [16:10:34:670]: Note: 1: 2205 2: 3: BindImage
MSI (s) (8C:50) [16:10:34:670]: Note: 1: 2205 2: 3: ProgId
MSI (s) (8C:50) [16:10:34:670]: Note: 1: 2205 2: 3: PublishComponent
MSI (s) (8C:50) [16:10:34:670]: Note: 1: 2205 2: 3: SelfReg
MSI (s) (8C:50) [16:10:34:670]: Note: 1: 2205 2: 3: Extension
MSI (s) (8C:50) [16:10:34:670]: Note: 1: 2205 2: 3: _RemoveFilePath
MSI (s) (8C:50) [16:20:22:857]: Note: 1: 1402 2: HKEY_CLASSES_ROOT\.00-00 Pro 3: 2
MSI (s) (8C:50) [16:20:22:951]: Note: 1: 1402 2: HKEY_CLASSES_ROOT\.00-00 Pro 3: 2
MSI (s) (8C:50) [16:20:23:154]: Note: 1: 1402 2: HKEY_CLASSES_ROOT\.00-00 Pro User's Manual 3: 2
MSI (s) (8C:50) [16:20:23:435]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'.
MSI (s) (8C:50) [16:20:23:435]: Note: 1: 2205 2: 3: BindImage
MSI (s) (8C:50) [16:20:23:435]: Note: 1: 2205 2: 3: ProgId
MSI (s) (8C:50) [16:20:23:435]: Note: 1: 2205 2: 3: PublishComponent
MSI (s) (8C:50) [16:20:23:435]: Note: 1: 2205 2: 3: SelfReg
MSI (s) (8C:50) [16:20:23:435]: Note: 1: 2205 2: 3: Extension
MSI (s) (8C:50) [16:20:23:435]: Note: 1: 2727 2:
MSI © (90:90) [16:20:25:732]: RESTART MANAGER: Session opened.
MSI © (90:90) [16:20:25:748]: Font created. Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (s) (8C:50) [16:44:14:654]: RESTART MANAGER: Successfully shut down all applications in the service's session that held files in use.
MSI © (90:90) [16:44:14:654]: RESTART MANAGER: Successfully shut down all applications that held files in use.
MSI (s) (8C:50) [16:44:15:654]: Note: 1: 2727 2:
MSI (s) (8C:50) [16:44:15:654]: Doing action: RemoveExistingProducts
Action ended 16:44:15: InstallValidate. Return value 1.

what is the _removefilePath?
How can i to reduce this time? 30 min is so longer time for custom.

i need your help.!!!

[luke_s]

Hard to say exactly why its taking so long, but at a rough guess, I would say its because you have so many files.

You can search on google for "_RemoveFilePath" and there are a few posts about this by other users.

It might be one particular file thats causing the issue. Maybe you can try and nail down if its the size or the files, or the amount of files?

[Zweitze]

Maybe a verbose log has some more hints (verbose: include -v in the options).
And check the event log, maybe it reveals some clues.

[Stefan Krueger]