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1723 Installation while applying patch


1 reply to this topic

gaurav

gaurav
  • Full Members
  • 18 posts

Posted 10 September 2007 - 12:25

Hi,

I am facing the following error while installing the patch.

Error 1723.There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.

And also I am attaching the log here.

=== Logging started: 9/7/2007 17:22:51 ===
Action start 17:22:51: INSTALL.
Action start 17:22:51: AppSearch.
Action ended 17:22:51: AppSearch. Return value 1.
Action start 17:22:51: LaunchConditions.
Action ended 17:22:51: LaunchConditions. Return value 1.
Action start 17:22:51: SetupInitialization.
Info 2898.Tahoma8, Tahoma, 0
Info 2898.TahomaBold10, Tahoma, 0
Action 17:22:51: SetupInitialization. Dialog created
Action ended 17:22:51: SetupInitialization. Return value 1.
Action start 17:22:51: FindRelatedProducts.
Action ended 17:22:51: FindRelatedProducts. Return value 0.
Action start 17:22:51: ValidateProductID.
Action ended 17:22:51: ValidateProductID. Return value 1.
Action start 17:22:51: CostInitialize.
Action ended 17:22:52: CostInitialize. Return value 1.
Action start 17:22:52: FileCost.
Action ended 17:22:52: FileCost. Return value 1.
Action start 17:22:52: IsolateComponents.
Action ended 17:22:52: IsolateComponents. Return value 1.
Action start 17:22:52: setUserProfileNT.
Action ended 17:22:52: setUserProfileNT. Return value 1.
Action start 17:22:52: setAllUsersProfile2K.
Action ended 17:22:52: setAllUsersProfile2K. Return value 1.
Action start 17:22:52: CostFinalize.
Action ended 17:22:52: CostFinalize. Return value 1.
Action start 17:22:52: MigrateFeatureStates.
Action ended 17:22:52: MigrateFeatureStates. Return value 0.
Action start 17:22:52: PatchWelcome.
Action 17:22:52: PatchWelcome. Dialog created
Action ended 17:22:53: PatchWelcome. Return value 1.
Action start 17:22:53: SetupProgress.
Info 2898.MSSansBold8, Tahoma, 0
Info 2898.MSSWhiteSerif8, Tahoma, 0
Action 17:22:53: SetupProgress. Dialog created
Action ended 17:22:53: SetupProgress. Return value 1.
Action start 17:22:53: ExecuteAction.
Action ended 17:22:54: ExecuteAction. Return value 1.
Action start 17:22:54: ISQuickPatchFixShortcut.

DEBUG: Error 2835: The control ErrorIcon was not found on dialog SetupError
Internal Error 2835. ErrorIcon, SetupError
Error 1723.There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.
Action ISQuickPatchFixShortcut, entry: ISQuickPatchFixShortcut, library: C:\DOCUME~1\bpandura.BSD\LOCALS~1\Temp\MSI1BB.tmp
MSI © (4C:A0): Product: Remote Controller 3.1 -- Error 1723.There is a problem with this Windows Installer package.
A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.
Action ISQuickPatchFixShortcut, entry: ISQuickPatchFixShortcut, library: C:\DOCUME~1\bpandura.BSD\LOCALS~1\Temp\MSI1BB.tmp

Action ended 17:22:56: ISQuickPatchFixShortcut. Return value 3.
Action start 17:22:56: SetupCompleteError.
Action 17:22:56: SetupCompleteError. Dialog created
Action ended 17:22:57: SetupCompleteError. Return value 2.
Action ended 17:22:57: INSTALL. Return value 3.


I have searched the forum and most of it says that it is due to the Lower version of Windows Installer ( < 3.1 ).

Can I solve the same error with out installing the Windows Installer 3.1 ?

I am waiting for your reply......


Thanks,
Gaurav



gaurav

gaurav
  • Full Members
  • 18 posts

Posted 12 September 2007 - 12:49

Can anybody help me on this ? Its very urgent issue needs to be resolved....