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installshield6.22's problem in winXP + SP2

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Posted 13 October 2004 - 08:12

this problem only occur in windowsXP + sevice pack 2 environment.

during the install,click the cancel button on the dialog,
the install program will stop install,but can't disappear in the task bar.
it still stay in the task bar.

open the task manager,find the "IKernel.exe" and "setup.exe" process.
the only way I can exit the install and let the setup disappear from the task bar is
end the two process by hand.

how can I solve the problem?
beg your help.thanks.


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Posted 13 October 2004 - 08:19

addition:though the FAQ says that only InstallShield Professional v6.31 & higher supports Windows XP,but my setup program can run int windwos XP +SP1 without any problem..

Edited by truecolor, 13 October 2004 - 08:20.


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Posted 13 October 2004 - 11:21

did you try to upgrade to 6.31?
Gruß / regards

Taco Bell

Taco Bell

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Posted 13 October 2004 - 14:23

Well by "support", I mean only v6.31+ OFFICIALLY supports Windows XP and has advertised compatibility options.

Previous versions may appear to work, but it's far from guaranteed.

Edited by Taco Bell, 13 October 2004 - 14:25.

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