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No prompt for credentials when install on Vista.


6 replies to this topic

igodunov

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Posted 10 October 2006 - 15:21

As I can see in this log there is an attempt to prompt for credentials, but UAC Dialog didn't started at all! Installation failed for no visible reason whatever.

MSI (s) (2C:A4) [17:24:09:952]: Product not registered: beginning first-time install
MSI (s) (2C:A4) [17:24:09:968]: Product {3D2975E7-DD28-4145-811A-225140FF87F0} is not managed.
MSI (s) (2C:A4) [17:24:10:046]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (2C:A4) [17:24:10:046]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (2C:A4) [17:24:10:077]: MSI_LUA: Elevation required to install product, will prompt for credentials
MSI (s) (2C:A4) [17:26:32:702]: MSI_LUA: Credential Request return = 0x800704C7

This error means "The operation was canceled by the user.". What reason may cause such behaiviour? Is anybody meet with such difficulties?

Reproduced on Vista RC1 build 5600.


Glytzhkof

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Posted 10 October 2006 - 15:25

Is the setup wrapped in a setup.exe ?
Regards
-Stein Åsmul

Glytzhkof

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Posted 10 October 2006 - 15:26

<delete this please>

Edited by Glytzhkof, 10 October 2006 - 15:26.

Regards
-Stein Åsmul

igodunov

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Posted 10 October 2006 - 15:38

QUOTE (Glytzhkof @ 2006-10-10 15:25)
Is the setup wrapped in a setup.exe ?

The setup file is msi package.

igodunov

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Posted 10 October 2006 - 16:12

This occures when installation goes on the server side, Install phase already started. Is it possible that server-side process can't interact with UAC control and this error is an effect of this?


igodunov

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Posted 11 October 2006 - 06:43

The latest news is that we can't reproduce this behaviour on live system - only in VMWare environment. I suppose this issue caused by some delays (timeout) when server-side installer process interacts with UAC control under VMWare environment.


Glytzhkof

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Posted 11 October 2006 - 13:03

That does make sense, especially if your VMWare version does not list official support for Vista (which I would believe it doesn't).
Regards
-Stein Åsmul