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Major Upgrade Not Removing Previous Install


2 replies to this topic

baagan

baagan
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Posted 04 December 2004 - 01:19

Using InstallShield Developer 7.

On one of my installs it is not removing the previous version of the install when a Major Upgrade is applied.

The Upgrade Code remains the same. I change the Product and Package Codes each build, so it should detect the previous installation, remove it, and install the new build. It's not. As a result, I'm getting multiple entries in Add/Remove programs for the same install.

Ideas?


Stefan Krueger

Stefan Krueger

    InstallSite.org

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Posted 06 December 2004 - 19:16

There is a known bug, see http://support.insta...ticleid=Q107649

According to http://support.insta...ticleid=Q106467 it was NOT fixed in 7.04 and 8.02

baagan

baagan
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Posted 10 December 2004 - 02:22

Turns out that it was an incorrect value in the MSI upgrade table. I changed it through the Direct Editor and all is well. I wasn't aware that changing the value in General Information-->Product Properties wouldn't change it there as well.