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Upgrade Problem after Upgrade to WI 4.5

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Johannes John

Johannes John
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Posted 30 September 2010 - 09:15


I get a problem, at the moment only on XP

- Installation of a product with WI 3.1
- Upgrade to WI 4.5
- Upgrade of the produkt
-> Error message:
The Windows Installer was stopped.
The Windows Installer Service could not be accessed.

The different ways to repair the "damaged" WI have not been successfull.

A new installation of that product was successfull. But that's not the solution for my customers.

Does someone has heard about such a problem, too?

Thanks in advance!


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Posted 30 September 2010 - 12:04

A file/registry/process monitor such as ProcMon is the only realistic way to determine what's happening.

Edited by VBScab, 30 September 2010 - 12:04.

- Don't know why 'x' happened? Want to know why 'y' happened? ProcMon will tell you.
- Try using http://www.google.com before posting.
- I answer questions only via forums. Please appreciate the time I give here and don't send me personal emails.