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Uninstall application but shortcuts still remains

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Posted 18 June 2010 - 11:00

I have created a installer using Installshield Express 2010. And i able to install on each of the pc but only selected PC unable to do a clean uninstallation. i came across my pc unable to do a clean uninstallation where shortcut still remain in my desktop and start menu. I guess my pc has been corrupted when I created my installer using Installshield? is there's any solution for that?

besides, in the registry editor, the registry key for my application still exist even though i have uninstall my application.

I used the same installer to install my application on others pc, they works fine and able to do a clean uninstallation of my application.

Any idea what happen?

Thanks in advance.

Stefan Krueger

Stefan Krueger


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Posted 19 June 2010 - 18:31

Please generate a log of the failing uninstall to see what went wrong: http://www.msifaq.com/a/1022.htm