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Error 2356 - patch install error.


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yoavshabtai

yoavshabtai
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  • 19 posts

Posted 17 March 2002 - 14:05

Hello All
I'm working with ISWI 2.03 on a Win2000 OS SP2.

For updating our product we want to use an update.
The update is a major update.
With the new version i've done the following:
1 - Change both 'Package Code' and 'Product Code'. Didn't change the 'Upgrade Code'.
2 - Added the following line to the 'Upgrade Table':
{F20000B3-903E-4AAA-9F8A-3602D3584B2C} | 0.0.0 | 1.3.189 | 1025 | OLDPRODUCTS
and added to 'Property Manager' the 'SecureCustomProperties' with the value :  OLDPRODUCTS.

Now what's the problem:
When applying the update with a re-install the update works fine,
when trying to applying the update with an 'update.exe' file
created with the ISWI wizard i'm getting the error:
Quote
Internal Error 2356. Data.Cab

This is during the copying process.
Now the Q is why?
I know that the error indicates something with the cab file,
either it's corrupt or missing but why corrupt (or by who)
and why missing (where is it looking for it) and how can i fix it?

I really nead the help here so please if any one has an suggestion
let me know
--Yoav ???

yoavshabtai

yoavshabtai
  • Members
  • 19 posts

Posted 18 March 2002 - 17:48

Hi All

I found out the problem was that the target machine had
Windows Installer version 1.1, after updating the Windows Installer to 2.0
the patch worked.
well not quite...
The patch did seem to work but no new files where actually added
Looking to the log file of the patch using the new tool 'WiLogUtl.exe'
i found the following lines to be the problem (probably)
Quote

CLIENT)     MSI © (70:60): Back from server. Return value: 0
(CLIENT)     MSI © (70:60): Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
(UNKNOWN)     Action ended 17:00:27: ExecuteAction. Return value 1.
(CLIENT)     MSI © (70:60): Doing action: CleanUp
(UNKNOWN)     Action start 17:00:27: CleanUp.
(CLIENT)     MSI © (70:60): Transforming table Binary.
(UNKNOWN)      
(CLIENT)     MSI © (70:60): Transforming table Binary.
(UNKNOWN)      
(CLIENT)     MSI © (70:60): Note: 1: 2262 2: Binary 3: -2147287038
(CLIENT)     MSI © (70:60): Creating MSIHANDLE (106) of type 790542 for thread 352
(UNKNOWN)     Action ended 17:00:27: CleanUp. Return value 1.
(CLIENT)     MSI © (70:60): Doing action: SetupCompleteSuccess
(UNKNOWN)     Action start 17:00:27: SetupCompleteSuccess.
(UNKNOWN)     Action 17:00:27: SetupCompleteSuccess. Dialog created
(UNKNOWN)     Action start 17:00:31: CleanUp.
(UNKNOWN)     Action ended 17:00:31: CleanUp. Return value 1.


NOTE: Look at few lines above for clues on error
(ERROR)      Action ended 17:00:31: SetupCompleteSuccess. Return value 2.
(UNKNOWN)     Action ended 17:00:31: INSTALL. Return value 1.


And now i'm lost. what is the error? what does it mean?
Dose anyone understand this?
Really need for help here.
Thanks a lot
--Yoav