1 reply to this topic

[PaulDeveloper]

Hi All,

We have an application written in VB6, which uses MDAC, Crystal 9, and maybe MSDE. It also requires IE6.

We managed to get the product to install OK using different setups - one was for an evaluation. This caused issues for upgrading, so we decided to rewrite the setup as a single installer.

The new setup works OK on Win98, but on Win 2000 it freezes or crashes. The parts where it freezes/crashes seem to be concerned with grid-type controls based on IE6.

I have compared the file versions of all the dependencies, and they are the same apart from the shell32.dll (which is pretty core to the OS) and the OLE stuff. After a days sweating we've discounted OLE as the source of the problem as installing the latest SPs does not cure the problem on our test machine.

It's not machine specific as the old installer worked OK on the same machine.

Any ideas would be very much appreciated!

[Stefan Krueger]

The first step would be to generate a log file and/or step through your setup with the debugger to see in which action or function it actually hangs.