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Internal Error 2731


1 reply to this topic

Matt Hicks

Matt Hicks
  • Members
  • 3 posts

Posted 07 May 2001 - 20:13

Hi all,

I am using IPWI 2.03 on NT40 SP6.

I looked up this internal error number 2731 and it says that the "Selection
Manager not initialized".  What is the Selection Manager, and when does it
get initialized?

I guess I forgot to mention that I am trying to run a patch.  My setup works
fine when run independantly...for instance running 4.1.0 and 4.2.0 works
fine but when I create a patch that takes the difference of the two and run
it from the command line I get the 2731 error.

And Yes I do have custom actions of various types in my sequences, but like
I said they work fine in the regular setup.

The Dialog that it looks like
setup fails at is "PatchWelcome".  Snippet from the  log follows...

Thanks for any help

Matt

=== Logging started: 5/7/01  14:33:19 ===
MSI © (63:7A): Note: 1: 2262 2: PatchPackage 3: -2147287038
MSI © (63:7A): Transforming table PatchPackage.

MSI © (63:7A): Note: 1: 2262 2: PatchPackage 3: -2147287038
MSI © (63:7A): Transforming table PatchPackage.

MSI © (63:7A): Transforming table Media.

MSI © (63:7A): Transforming table Media.

MSI © (63:7A): Machine policy value 'DisableRollback' is 0
MSI © (63:7A): User policy value 'DisableRollback' is 0
MSI © (63:7A): Doing action: INSTALL
Action start 14:33:19: INSTALL.
MSI © (63:7A): Transforming table InstallUISequence.

MSI © (63:7A): Transforming table InstallUISequence.

MSI © (63:7A): Note: 1: 2262 2: InstallUISequence 3: -2147287038
MSI © (63:7A): UI Sequence table 'InstallUISequence' is present and populated.
MSI © (63:7A): Running UISequence
MSI © (63:7A): Doing action: EngineStartup
Action start 14:33:19: EngineStartup.
MSI © (63:7A): Transforming table Binary.

MSI © (63:7A): Transforming table Binary.

MSI © (63:7A): Note: 1: 2262 2: Binary 3: -2147287038
MSI © (63:7A): Creating MSIHANDLE (1) of type 790542 for thread 378
1: EngineStartup, Last modification : 12/14/2000
1: Checking disk free space
1: extracting engine MSI file
1: Installing kernel files
1: Failed to create directory 'C:\Program Files\Common Files\InstallShield\engine\6\Intel 32', return code is 0xb7
1: Extracting scpthdlr.dll to C:\TEMP\{657337FC-4317-11D5-8B6C-00C04F60AA59}
1: Trying to install C:\Program Files\Common Files\InstallShield\engine\6\Intel 32\scpthdlr.dll...
1: After file installation, return code = 0
1: regsvr32 /s "C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\scpthdlr.dll"
1: Returning code is 0x0
1: Extracting ikernel.exe to C:\TEMP\{657337FC-4317-11D5-8B6C-00C04F60AA59}
1: Trying to install C:\Program Files\Common Files\InstallShield\engine\6\Intel 32\ikernel.exe...
1: After file installation, return code = 128
1: "C:\Program Files\Common Files\InstallShield\engine\6\Intel 32\ikernel.exe" /RegServer
1: Returning code is 0x0
1: Extracting iuser.dll to C:\TEMP\{657337FC-4317-11D5-8B6C-00C04F60AA59}
1: Trying to install C:\Program Files\Common Files\InstallShield\engine\6\Intel 32\iuser.dll...
1: After file installation, return code = 128
1: regsvr32 /s "C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\iuser.dll"
1: Returning code is 0x0
1: Extracting knlwrap.exe to C:\TEMP\{657337FC-4317-11D5-8B6C-00C04F60AA59}
1: Trying to install C:\Program Files\Common Files\InstallShield\engine\6\Intel 32\knlwrap.exe...
1: After file installation, return code = 128
1: "C:\Program Files\Common Files\InstallShield\engine\6\Intel 32\knlwrap.exe" /RegServer
1: Returning code is 0x0
1: Extracting msihook.dll to C:\TEMP\{657337FC-4317-11D5-8B6C-00C04F60AA59}
1: Trying to install C:\Program Files\Common Files\InstallShield\engine\6\Intel 32\msihook.dll...
1: After file installation, return code = 128
1: regsvr32 /s "C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\msihook.dll"
1: Returning code is 0x4
1: Extracting objectps.dll to C:\TEMP\{657337FC-4317-11D5-8B6C-00C04F60AA59}
1: Trying to install C:\Program Files\Common Files\InstallShield\engine\6\Intel 32\objectps.dll...
1: After file installation, return code = 128
1: regsvr32 /s "C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\objectps.dll"
1: Returning code is 0x0
1: Installing script engine
1: Failed to create directory 'C:\Program Files\Common Files\InstallShield\IScript', return code is 0xb7
1: Extracting iscript.dll to C:\TEMP\{657337FC-4317-11D5-8B6C-00C04F60AA59}
1: Trying to install C:\Program Files\Common Files\InstallShield\IScript\iscript.dll...
1: After file installation, return code = 7
1: regsvr32 /s "C:\PROGRA~1\COMMON~1\INSTAL~1\IScript\iscript.dll"
1: Returning code is 0x0
Action ended 14:33:23: EngineStartup. Return value 1.
MSI © (63:7A): Doing action: StartUp
Action start 14:33:23: StartUp.
MSI © (63:7A): Transforming table Binary.

MSI © (63:7A): Transforming table Binary.

MSI © (63:7A): Note: 1: 2262 2: Binary 3: -2147287038
MSI © (63:7A): Creating MSIHANDLE (62) of type 790542 for thread 378
1: Startup, Last modification : 12/14/2000
1: Preparing COM context, return = 0x0
1: Tring to start ISScriptHandle engine...
1: ISScriptHandle engine Started
1: Extracting support files...
1: Checking product language...
1: Constructing string table...
1: Creating script engine
1: Starting script engine COM server...
1: Opening script file...
1: Revoking kernal wrapper...
1: Setting up selected language...
1: Calling __ISRTInit
1: Script engine started successfully.
1: Calling __ISWIInit
1: Calling __ISWIOnBegin...
1: Script engine initialization finished.
Action ended 14:33:26: StartUp. Return value 1.
MSI © (63:7A): Doing action: IsLaunchConditions.6FC97963_2511_11D4_BB8A_00C04F20D375
Action start 14:33:26: IsLaunchConditions.6FC97963_2511_11D4_BB8A_00C04F20D375.
MSI © (63:7A): Transforming table Binary.

MSI © (63:7A): Transforming table Binary.

MSI © (63:7A): Note: 1: 2262 2: Binary 3: -2147287038
MSI © (63:7A): Creating MSIHANDLE (92) of type 790542 for thread 378
Action ended 14:33:26: IsLaunchConditions.6FC97963_2511_11D4_BB8A_00C04F20D375. Return value 1.
MSI © (63:7A): Doing action: CheckForDCOM.6FC97963_2511_11D4_BB8A_00C04F20D375
Action start 14:33:26: CheckForDCOM.6FC97963_2511_11D4_BB8A_00C04F20D375.
MSI © (63:7A): Transforming table Binary.

MSI © (63:7A): Transforming table Binary.

MSI © (63:7A): Note: 1: 2262 2: Binary 3: -2147287038
MSI © (63:7A): Creating MSIHANDLE (97) of type 790542 for thread 378
Action ended 14:33:26: CheckForDCOM.6FC97963_2511_11D4_BB8A_00C04F20D375. Return value 1.
MSI © (63:7A): Skipping action: InstallDCOM.6FC97963_2511_11D4_BB8A_00C04F20D375 (condition is false)
MSI © (63:7A): Skipping action: IsForceReboot.6FC97963_2511_11D4_BB8A_00C04F20D375 (condition is false)
MSI © (63:7A): Doing action: LaunchConditions
Action start 14:33:26: LaunchConditions.
Action ended 14:33:26: LaunchConditions. Return value 1.
MSI © (63:7A): Doing action: CheckForMDAC.5D1BD0D5_2526_11D4_BB8A_00C04F20D375
Action start 14:33:26: CheckForMDAC.5D1BD0D5_2526_11D4_BB8A_00C04F20D375.
MSI © (63:7A): Transforming table Binary.

MSI © (63:7A): Transforming table Binary.

MSI © (63:7A): Note: 1: 2262 2: Binary 3: -2147287038
MSI © (63:7A): Creating MSIHANDLE (98) of type 790542 for thread 378
Action ended 14:33:26: CheckForMDAC.5D1BD0D5_2526_11D4_BB8A_00C04F20D375. Return value 1.
MSI © (63:7A): Skipping action: InstallMDAC.5D1BD0D5_2526_11D4_BB8A_00C04F20D375 (condition is false)
MSI © (63:7A): Skipping action: IsForceReboot.5D1BD0D5_2526_11D4_BB8A_00C04F20D375 (condition is false)
MSI © (63:7A): Doing action: SetupInitialization
Action start 14:33:26: SetupInitialization.
Internal Error 2898. Tahoma8, Tahoma, 0
Internal Error 2898. VerdanaBold14, Verdana, 0
Action 14:33:26: SetupInitialization. Dialog created
Action ended 14:33:26: SetupInitialization. Return value 1.
MSI © (63:7A): Doing action: FindRelatedProducts
Action start 14:33:26: FindRelatedProducts.
MSI © (63:7A): Note: 1: 2262 2: Upgrade 3: -2147287038
Action ended 14:33:26: FindRelatedProducts. Return value 1.
MSI © (63:7A): Doing action: AppSearch
Action start 14:33:26: AppSearch.
Action 14:33:26: AppSearch. Searching for installed applications
AppSearch: Property: SHAREDFILEDIR, Signature: SharedFileSig
MSI © (63:7A): Note: 1: 2262 2: Signature 3: -2147287038
MSI © (63:7A): Note: 1: 2262 2: CompLocator 3: -2147287038
AppSearch: Property: WMIVERSION, Signature: WMISig
MSI © (63:7A): Note: 1: 2262 2: Signature 3: -2147287038
MSI © (63:7A): Note: 1: 2262 2: CompLocator 3: -2147287038
Action ended 14:33:26: AppSearch. Return value 1.
MSI © (63:7A): Skipping action: CCPSearch (condition is false)
MSI © (63:7A): Skipping action: RMCCPSearch (condition is false)
MSI © (63:7A): Doing action: ValidateProductID
Action start 14:33:27: ValidateProductID.
Action ended 14:33:27: ValidateProductID. Return value 1.
MSI © (63:7A): Skipping action: Cus_WMIInstalling (condition is false)
MSI © (63:7A): Skipping action: Cus_WMIRebootPrompt (condition is false)
MSI © (63:7A): Skipping action: AskUpdateLocation (condition is false)
MSI © (63:7A): Skipping action: InstallWelcome (condition is false)
MSI © (63:7A): Doing action: PatchWelcome
Action start 14:33:27: PatchWelcome.
Internal Error 2898. TahomaBold10, Tahoma, 0
Action 14:33:27: PatchWelcome. Dialog created
Internal Error 2835. ErrorIcon, SetupError
Internal Error 2731. 0
Action ended 14:34:08: PatchWelcome. Return value 3.
MSI © (63:7A): Doing action: SetupCompleteError
Action start 14:34:08: SetupCompleteError.
Action 14:34:08: SetupCompleteError. Dialog created
Action ended 14:34:09: SetupCompleteError. Return value 2.
Action ended 14:34:09: INSTALL. Return value 3.
Property©: DiskPrompt = [1]