1 reply to this topic

[Dave I]

Besides my best efforts, I have still come across situations where the Windows Installer/Installation crashes.  Microsoft even declare this situation on their site, but do not mention if I can ship the cleanup utility.

"... it is possible for Windows Installer to become damaged if:

- Your computer's registry becomes corrupted.
- You or someone else inadvertently changes a registry setting used by the
  Windows Installer, resulting in a problem.
- The installation of a program that uses Windows Installer (for example,
  Microsoft Office XP) is interrupted.
- There are multiple instances of Setup running simultaneously, or an
  instance of Setup is "blocked."

http://support.microsoft.com/support/kb/articles/Q290/3/01.ASP

To be specific, the InstallScript engine fails to start and my uninstall falls over as soon as it reages the first InstallScript Custom Action.  

I have removed the condition from InstallUISequence->Engine Startup but still I get problems.

Are there any issues with regards to shipping "Microsoft Windows Installer Cleanup Utility", I would rather have a fix able to the customer if the install is in a state of disrepair than pretend it is never going to happen.

Thanks,
Dave.

[jsp]

Dave,
I come back on this sentence: "To be specific, the InstallScript engine fails to start and my uninstall falls over as soon as it reages the first InstallScript Custom Action.  "
I think you could find an explanation on http://support.insta...ticleid=Q105420
Hope it helps;
Regards.
JSP