Vista and registry failure
Posted 08 April 2008 - 09:50
write to LOCAL_MACHINE in such a way that the users won't
realize that the installer has, in fact, failed. The actuall content, some
15000 files adding up to about 1GB, is poperly installed, though.
This content is used by a plug-in, that is also installed by the msi
but to some totally different location. The registry entry written(not written)
to LOCAL_MACHINE is there to tell the plug-in where the content has
actually been installed.
I don't really know whether the users with problems are running as
admin or not or have UAC enabled. Without actually knowing the
numbers I guess it might be about 1% of the users, or lower, that have this problem.
Posted 10 April 2008 - 18:30
Posted 10 April 2008 - 19:42
Maybe our support guy can get one of our troubled users to
produce and send in a logfile.
I take it there is no standard Vista culprit that behaves in this way?
We have tens of thousands of happy XP users that have used the
Posted 21 April 2008 - 17:01
Posted 05 May 2008 - 20:09
the registry table in the usual way.
I have been thinking more along the lines that it could have something
to do with the access rights raising pop-up going away after a couple
of minutes. Since our installs contain a large number of files and directories
it takes a very long time to uninstall them, up to 15 minutes, and patching
is also slow. First installs, however, are usually not that terribly slow
and the risks that the user wanders off for a cup of coffey shouldn't
Edited by Olle, 05 May 2008 - 20:09.
Posted 12 June 2008 - 21:45