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removing previous version

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Posted 11 July 2011 - 15:25


This is my first post so if i am posting this in the wrong place i apologise. I have been using installshield to create basic msi's and to amend vendor msi's for about a year now. I have extracted all 6 MSI's from within the Citrix online plug in 11.2 .exe and i know the order i need to install them in. However, i need the first msi to uninstall a previous version (10.1) from the target pc prior to installing the new version. I have read around and it seems that using removeoldproducts is the way to achieve this but i am unable to get this working. Is there any walk through or guide that someone could point me in the direction of as i have never had to create a conditional statement before and dont really know what to do?

Many thanks



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Posted 12 July 2011 - 06:50

Start here:


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Posted 12 July 2011 - 12:33

It's probably sub-optimal to use your email address as a nickname on a public forum...
- Don't know why 'x' happened? Want to know why 'y' happened? ProcMon will tell you.
- Try using http://www.google.com before posting.
- I answer questions only via forums. Please appreciate the time I give here and don't send me personal emails.