3 replies to this topic

[MegDino]

Hi there!

I'm using InstallShield 2012 Spring and changed all network path variables to UNC paths in our basic MSI project (to avoid drive mappings on our build server). Now patch creation fails:

 

PERF INFO: File info Lookup Time: 22 ms
PERF INFO: \\server8\data\Distrib\1.01\setup.msi 87177 ms
PERF INFO: \\server8\data\Distrib\1.02\setup.msi 87184 ms
ERROR: Cannot copy file from '\\?\\\server8\data\Distrib\1.02\setup.msi' to '\\?\C:\Users\muster\AppData\Local\Temp\ISP2D34.tmp\Sta_16000.MSI'.
ERROR: The Last Error Received is: 0x7b (123)

 

The paths with the '?' look strange. Btw: Setup creation computes without any problems.

After terminating the patch creation process, deletion of the temp folder failes too:

 

PERF INFO: Time spent generating the patch transform: 0 ms
INFO: Temporary folder is about to be cleaned out and deleted: C:\Users\muster\AppData\Local\Temp\ISP2D34.tmp
ERROR: Internal PatchWiz Error occurred.
ERROR:     The Last Error Received is: 0x91 (145)
ERROR: During cleanup, could not delete the temporary folder: C:\Users\muster\AppData\Local\Temp\ISP2D34.tmp.
ERROR:     The Last Error Received is: 0x91 (145)
 

Any ideas?

 

Greetings

Meg

 

[ANo]

Hello Meg, I got the same sh... with IS 2012 version 18.

It was the first time I got this error in the last month and now.

Could it be a viren scanner causing a timeout? I don't know it.

 

My solution is:

Close all applications. Delete the content in C:\Users\<USER>\AppData\Local\Temp.

Restart the computer. Start IS and build the patch.

 

Regards

André

 

[MegDino]

Hello André!

Did you have the problem with the UNC path (ERROR: Cannot copy...) or the problem when trying to clean up the temp folder (ERROR: During cleanup, could not delete...) ? Or both?

Your answer seems to be the solution for the cleanup problem, doesn't it?

 

Regards

Meg

[ANo]

Hello Meg,

sorry.

I get the error message, if I try to build a patch - with virus scanner:

 

  ERROR: File: '\\?\C:\Users\ANO~1.POL\AppData\Local\Temp\ISP9005.tmp\PSV_900.MSI' does not exist.
  ERROR:  The Last Error Received is: 0x6e (110)
  ERROR:  The Last Error Received is: 1: 2203 2: \\?\C:\Users\ANO~1.POL\AppData\Local\Temp\ISP9005.tmp\PSV_900.MSI 3: -2147287008
 

If I disconnect the virus scanner, the patch build is okay.

 

This problem is new, since our IT has updated the virus scanner software.

 

As an info, there is a security update for IS 2012 Spring (--> Q211530).

This is not currently installed on my computer.

But I will test it in two weeks (I am on holiday now.)

 

I hope it helps.

 

Regards

André