7 replies to this topic

[BobRouse]

I have two custom actions that I want to run only when the user is uninstalling the product. One of the custom actions displays a dialog box asking for options, the other removes certain items (databases, etc.) based on the responses of the user.

As such, I put the one CA in the User Interface sequence and the other in the Execute sequence. They don't seem to be executing, although the failure of the second one may be due to the options not being set in the first one. I've tried setting the condition on them to
   Remove = "ALL"
I've also tried
   Remove <> ""
but to no avail.

Any help is appreciated. I'm particularly interested in knowing if it is even possible to put an action in the User Interface sequence for the uninstall. Also whether running the setup and selecting "Remove" -vs- using the Control Panel's Add/Remove Programs feature makes any difference.

Thanks,

Bob Rouse
Netuitive, Inc.

[Irina]

Hi,
I use the conditon REMOVE="ALL".
It works for me.
Try it!

[Kelly Russell]

I think the problem is the spaces in your expression. Pretty sure I ran into this myself. Drove me crazy :)

[Leigh Ravenhall]

The REMOVE property needs to be capitalized.

[BobRouse]

Changing the case to UPPER and removing the spaces seems to have worked for the CA in the Execute sequence, but the CA in the User Interface sequence does not seem to be running. Any other suggestions?

Thanks.

[Leigh Ravenhall]

Have you tried adding the custom action to the RemoveNow button on the ReadyToRemove dialog?

[Gripper4Hire]

Also note that if you use the REMOVE='ALL' condition in the ExecuteSequence, you might want to schedule it AFTER InstallValidate, as before InstallValidate, REMOVE property may not be set to this value.

[BobRouse]

Thanks to everyone for their suggestions. For what it's worth, I ended up using a solution that I got from another forum. I set the condition (for the Interface portion) to:
_IsMaintenance="Remove"
It all works great now. Thanks again...

Bob Rouse
Netuitive, Inc.