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major upgrade


4 replies to this topic

ardeleanu

ardeleanu
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Posted 15 October 2002 - 16:52

Hi All,

I created a major upgrade (IS 7.04 Standard Project) that uninstall silently the old setup using the setup.exe /s f1/  and then continue with the new installation. Both setups creates registry entries and shortcuts using IS script.
The uninstallation of the previous setup removes properly files, registries, shortcuts . Also the new installation of the new setup creates them properly. The problem is when the user clicks on the finish dialog the common (for both setups) registry entries and shortcuts are removed and at that time is only the idriver.exe process active.

*********** the end of the log file

MSI (s) (D4:84): Product: Productx-- Installation operation completed successfully.

MSI (s) (D4:84): Cleaning up uninstalled install packages, if any exist
MSI (s) (D4:84): MainEngineThread is returning 0
MSI © (CC:5C): Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: 0
MSI © (CC:5C): MainEngineThread is returning 0
=== Verbose logging stopped: 10/15/2002 11:21:46 ===

=== Verbose logging started: 10/15/2002 11:21:46 Build type: SHIP UNICODE 2.00.2600.02 Calling process: P:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe ===
=== Logging started: 10/15/2002 11:21:47 ===
Action start 11:21:47: CostInitialize.
Action ended 11:21:47: CostInitialize. Return value 1.
Action start 11:21:47: FileCost.
Action ended 11:21:47: FileCost. Return value 1.
Action start 11:21:47: CostFinalize.
Action ended 11:21:47: CostFinalize. Return value 1.
1: Creating uninstallation information...
1: Ready to Uninitialize...
1: Shutting down all services
1: Invoking ISWIUninit...
=== Verbose logging stopped: 10/15/2002 11:23:02 ===

************



Could anyone help me ?

Claudia Ardeleanu

Glytzhkof

Glytzhkof
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Posted 30 October 2002 - 02:49

Claudia, unfortunately I cannot help you, but I can add that I have the exact same problem with my setup. Everything seems fine until the point when you click finish and the setup says something like "...cleaning up backup files". I have tried to add the code that updates the registry to just about every single different event in the setup, but this problem still occurs. Do we have a new Installshield bug here?
Regards
-Stein Åsmul

Glytzhkof

Glytzhkof
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Posted 03 November 2002 - 23:10

I have sent a bug report to Installshield about this.
Regards
-Stein Åsmul

ardeleanu

ardeleanu
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Posted 04 November 2002 - 19:42

Me too I've tried to call the registry updating function in different events but the problem was not fixed. Anyway let's see how and when IS will fix this bug .

Glytzhkof

Glytzhkof
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Posted 04 November 2002 - 19:54

Just FYI: Installshield emailed me back and verified that they can indeed reproduce the problems. In other words there might be hope.
Regards
-Stein Åsmul