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Error 2381

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Posted 11 June 2002 - 22:21

Hi, I am using InstallShield Developer 7 and we have a user that gets this error on both of his machines when installing our product from a CD.  Installation fails right as it begins copying the first file over to the machine.

The users machine is a DELL dual processor running NT SP3.

I know this is a longshot, but if anyone has seen this let me know.



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Posted 25 July 2002 - 14:48

the 2381 error is stated as "Directory does not exist".

does this apply to your msi ?  does the directory you are copying the files to exist ?  have you created it using the msi ?