Every time a customer is booting its Windows 2000 computer the windows installer is shortly starting and the disappearing. In the EventLog one can see, that he tries to install a component from a network drive which end with error 1706 (Source not available). The drive is mapped at startup and maybe it cannot be accessed at the time the installer is staring. This is not the main problem, the main problem is, that after this, the processes ikernel.exe and krnlwrap.exe are hanging in the task manager and cannot be shot down. This prevents every subsequent setup using InstallSkript from Starting with error 1306 (action startup returns error number 3).
Now the questions: Any ideas how to prevent the Installer to run at reboot (disabling the Windows Installer service didnt help) or how to stop the hanging processes ?
Thanks in advance