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Uninstall eTrustAntivitus


3 replies to this topic

GGA

GGA
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Posted 30 October 2004 - 17:13

When I am trying to unistall eTrustAntivitus I get teh message:
Unable to locate the Installation logfile c:\programme\CA\eTrustAntivitus\unist.isu
Can anybody mail me unist.isu?

Gorsoun

Gorsoun
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Posted 31 October 2004 - 16:02

You can forward your question to virus@ca.com for they may assist you.

Stefan Krueger

Stefan Krueger

    InstallSite.org

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Posted 01 November 2004 - 12:04

This is the German section of the forum. I'm moving your question to the English section.

Stefan Krueger

Stefan Krueger

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Posted 01 November 2004 - 12:07

The uninst.isu file is generated during installation and contains the information required to uninstall the product. Therefore you cannot use uninst.isu files from other users. You must use the one that was generated when you installed the software. If you have inadvertently deleted this file, you could try to re-install the software. If that doesn't help you must delete the files and registry entries manually in order to remove the software. eTrustSupport should be able to tell you which files and registry entries need to be deleted.