Hi,
I am facing a very annoying problem.
I am using InstallShield Developer 8.02. My project is a Basic MSI project.
I could summerize it like that :
Base 1.0 authored to install the original main installation (which was released).
Base 1.0 project used as base to author patch 1.1 >> installs successfully
Patch 1.1 project used as base to author patch 1.2 >> installs successfully
Patch 1.2 project used as base to author patch 1.3 >> installs successfully
Patch 1.3 project used as base to author minor upgrade 1.4 ===>>> error 1334
what is strange is that I get this 1334 error when I am using this minor upgrade to upgrade any of the scenrios when one of our patch was applied on the original 1.0 version.
More over - the Windows Installer service seems to run an old version of my InstallScript code (not the new one that comes with my minor upgrade setup)
These 2 problems (the 1334 error + using old cached version of my InstallScript code) does not appear when I run my minor upgrade on a machine that has only the original 1.0 version on it.
What could be causing this problems ?
I am helpless here.
None of the documentation on the InstallShield KB site helped me or was relevant for me.
Igal
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Error 1334 during minor upgrade
Started by
elliot
, Aug 01 2004 11:01
8 replies to this topic
Glytzhkof
-
- Moderators
- 1,447 posts
Posted 01 August 2004 - 12:40
Are you using any transforms in your setup? And you have added the v flag to REINSTALLMODE?
Regards
-Stein Åsmul
-Stein Åsmul
elliot
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- Full Members
- 28 posts
Posted 01 August 2004 - 16:42
Hi,
I do not use any transforms in my setup.
From the log files of the installation, I see that the Setup.exe automatically sets the REINSTALLMODE to "vomus".
Would it be helpful if I attach the 2 installation log files (one which is successfuly installed, on top of the original version with no patch, and the other which is for the failed installation) for examination ?
Thanks,
Igal
I do not use any transforms in my setup.
From the log files of the installation, I see that the Setup.exe automatically sets the REINSTALLMODE to "vomus".
Would it be helpful if I attach the 2 installation log files (one which is successfuly installed, on top of the original version with no patch, and the other which is for the failed installation) for examination ?
Thanks,
Igal
Glytzhkof
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- Moderators
- 1,447 posts
Posted 01 August 2004 - 23:39
That would help for sure.
Regards
-Stein Åsmul
-Stein Åsmul
elliot
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- Full Members
- 28 posts
Posted 02 August 2004 - 06:43
Well, The 2 files (even when zipped) are almost 950 KB in size (and the forum does not allow me upload files larger then 100 KB. 
)
If anyone is interested to take a look at the logs, I will be most thankful to send it to him by Email.
Or if you are interested in certain parts/lines from the log - I can post them here.
Igal
)If anyone is interested to take a look at the logs, I will be most thankful to send it to him by Email.
Or if you are interested in certain parts/lines from the log - I can post them here.
Igal
Glytzhkof
-
- Moderators
- 1,447 posts
Posted 02 August 2004 - 09:39
There is a tool called WiLogUtl.exe that you can use to analyze the log file. You can download this tool with the platform SDK, or I can send it to you.
Regards
-Stein Åsmul
-Stein Åsmul
elliot
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- Full Members
- 28 posts
Posted 02 August 2004 - 15:59
Well, he is the output of WiLogUtl.exe for the log file which was failed to install (although from this output there is no much info to retrieve, I think)
Hope it does help.
Igal
Hope it does help.
Igal
elliot
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- Full Members
- 28 posts
Posted 03 August 2004 - 09:28
yes, sorry, just now noticed it...
for some reason I am unable to attach any file :-(
I will write down the content then:
"log_Errors.txt" file has this :
<<<======== BEGIN ==========>>>
<<<======== BEGIN ==========>>>
<<<======== BEGIN ==========>>>
Errors Found For Log File C:\Documents and Settings\igalk\Desktop\V5R14 logs\FAILURE_SMARTEAM_Editor.log
======================================================
9 Non-Ignored Errors
======================================================
-------------------------------------------------
Believed Error Found:
MSI (s) (3C:14): Source for file 'ENOVIAWeb3D.cab' is compressed
InstallFiles: File: ENOVIAWeb3D.cab, Directory: C:\Program Files\SMARTEAM\Viewers\SmartIEViewer\intel_a\cab\, Size: 141061
MSI (s) (3C:14): Note: 1: 2318 2: C:\Program Files\SMARTEAM\Viewers\SmartIEViewer\intel_a\cab\ENOVIAWeb3D.cab
MSI (s) (3C:14): Note: 1: 1334 2: ENOVIAWeb3D.cab 3: Data1.cab
DEBUG: Error 2835: The control ErrorIcon was not found on dialog SetupError
Internal Error 2835. ErrorIcon, SetupError
Proposed Solution To Error:
The control [2] was not found on dialog [3]
-------------------------------------------------
Believed Error Found:
Internal Error 2835. ErrorIcon, SetupError
Error 1334.The file 'ENOVIAWeb3D.cab' cannot be installed because the file cannot be found in cabinet file 'Data1.cab'. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
MSI (s) (3C:14): Product: SMARTEAM - Editor V5R13 -- Error 1334.The file 'ENOVIAWeb3D.cab' cannot be installed because the file cannot be found in cabinet file 'Data1.cab'. This could indicate a network error, an error reading from the CD-ROM, or a proble
m with this package.
Action ended 2:46:01: InstallFinalize. Return value 3.
Proposed Solution To Error:
A standard action or custom action caused the failure.
-------------------------------------------------
Believed Error Found:
MSI (s) (3C:14): Note: 1: 2262 2: Binary 3: -2147287038
MSI (s) (3C:14): Creating MSIHANDLE (77) of type 790542 for thread 276
1: Shutting down the PRC server...
1: RPC server shut down.
Action ended 2:46:17: ISCleanUpFatalExit. Return value 1.
Action ended 2:46:17: INSTALL. Return value 3.
Proposed Solution To Error:
A standard action or custom action caused the failure.
-------------------------------------------------
Believed Error Found:
Property(S): CostingComplete = 1
Property(S): SOURCEPROPERTY4 = C:\WINNT\Installer\5f4e9.msp
MSI (s) (3C:14): MainEngineThread is returning 1603
MSI © (20:10): Back from server. Return value: 1603
MSI © (20:10): Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
Action ended 2:46:18: ExecuteAction. Return value 3.
Proposed Solution To Error:
A standard action or custom action caused the failure.
-------------------------------------------------
Believed Error Found:
MSI © (20:10): Transforming table CustomAction.
MSI © (20:10): Note: 1: 2262 2: CustomAction 3: -2147287038
Action 2:46:18: SetupCompleteError. Dialog created
Action start 2:46:20: ISCleanUpFatalExit.
Action ended 2:46:22: ISCleanUpFatalExit. Return value 3.
Proposed Solution To Error:
A standard action or custom action caused the failure.
-------------------------------------------------
Believed Error Found:
MSI © (20:10): Note: 1: 2262 2: CustomAction 3: -2147287038
Action 2:46:18: SetupCompleteError. Dialog created
Action start 2:46:20: ISCleanUpFatalExit.
Action ended 2:46:22: ISCleanUpFatalExit. Return value 3.
DEBUG: Error 2896: Executing action ISCleanUpFatalExit failed.
Internal Error 2896. ISCleanUpFatalExit
Proposed Solution To Error:
Executing action [2] failed.
-------------------------------------------------
Believed Error Found:
Action 2:46:18: SetupCompleteError. Dialog created
Action start 2:46:20: ISCleanUpFatalExit.
Action ended 2:46:22: ISCleanUpFatalExit. Return value 3.
DEBUG: Error 2896: Executing action ISCleanUpFatalExit failed.
Internal Error 2896. ISCleanUpFatalExit
Action ended 2:46:22: SetupCompleteError. Return value 3.
Proposed Solution To Error:
A standard action or custom action caused the failure.
-------------------------------------------------
Believed Error Found:
Action start 2:46:20: ISCleanUpFatalExit.
Action ended 2:46:22: ISCleanUpFatalExit. Return value 3.
DEBUG: Error 2896: Executing action ISCleanUpFatalExit failed.
Internal Error 2896. ISCleanUpFatalExit
Action ended 2:46:22: SetupCompleteError. Return value 3.
Action ended 2:46:22: INSTALL. Return value 3.
Proposed Solution To Error:
A standard action or custom action caused the failure.
-------------------------------------------------
Believed Error Found:
MSI © (20:10): Note: 1: 1729
MSI © (20:10): Product: SMARTEAM - Editor -- Configuration failed.
MSI © (20:10): Grabbed execution mutex.
MSI © (20:10): Cleaning up uninstalled install packages, if any exist
MSI © (20:10): MainEngineThread is returning 1603
Proposed Solution To Error:
Fatal error during installation.
0 Ignored Errors
======================================================
-------------------------------------------------
Believed Error Found:
No Error Found!
Proposed Solution To Error:
No Solution Needed!
<<<======== End ==========>>>
<<<======== End ==========>>>
<<<======== End ==========>>>
"log_Policies.txt" file has this :
<<<======== BEGIN ==========>>>
<<<======== BEGIN ==========>>>
<<<======== BEGIN ==========>>>
Policies Set For Log File C:\Documents and Settings\igalk\Desktop\V5R14 logs\FAILURE_SMARTEAM_Editor.log
======================================================
Machine Policies
======================================================
AllowLockDownBrowse : 0
AllowLockdownMedia : ?
AllowLockdownPatch : ?
AlwaysInstallElevated : 0
Debug : 0
DisableBrowse : 0
DisableMSI : 0
DisablePatch : ?
DisableRollback : 0
DisableUserInstalls : 0
EnableAdminTSRemote : ?
EnableUserControl : ?
LimitSystemRestoreCheckpointing: ?
Logging : ?
SafeForScripting : ?
TransformsSecure : ?
User Policies
======================================================
AlwaysInstallElevated : 0
DisableMedia : ?
DisableRollback : 0
SearchOrder : 0
TransformsAtSource : ?
<<<======== End ==========>>>
<<<======== End ==========>>>
<<<======== End ==========>>>
and finally, the "log_Summary.txt" file has this :
<<<======== BEGIN ==========>>>
<<<======== BEGIN ==========>>>
<<<======== BEGIN ==========>>>
Summary for log file C:\Documents and Settings\igalk\Desktop\V5R14 logs\FAILURE_SMARTEAM_Editor.log
======================================================
MSI Version : 2.0.2600
Date & Time :
Command Line: **********
User : (none)
Admin Rights: Yes
Client Priviledge Details: MSI © (20:10): Running product '{BB5D0612-A2BF-4122-9726-5AEC4E58DE96}' with elevated privileges: Product is assigned.
Server Priviledge Details: MSI (s) (3C:14): Product {BB5D0612-A2BF-4122-9726-5AEC4E58DE96} is managed.
MSI (s) (3C:14): Running product '{BB5D0612-A2BF-4122-9726-5AEC4E58DE96}' with elevated privileges: Product is assigned.
======================================================
Believed Error Found:
MSI (s) (3C:14): Source for file 'ENOVIAWeb3D.cab' is compressed
InstallFiles: File: ENOVIAWeb3D.cab, Directory: C:\Program Files\SMARTEAM\Viewers\SmartIEViewer\intel_a\cab\, Size: 141061
MSI (s) (3C:14): Note: 1: 2318 2: C:\Program Files\SMARTEAM\Viewers\SmartIEViewer\intel_a\cab\ENOVIAWeb3D.cab
MSI (s) (3C:14): Note: 1: 1334 2: ENOVIAWeb3D.cab 3: Data1.cab
DEBUG: Error 2835: The control ErrorIcon was not found on dialog SetupError
Internal Error 2835. ErrorIcon, SetupError
Proposed Solution To Error:
The control [2] was not found on dialog [3]
<<<======== End ==========>>>
<<<======== End ==========>>>
<<<======== End ==========>>>
Hope this will help.
Thanks in advance
Igal
for some reason I am unable to attach any file :-(
I will write down the content then:
"log_Errors.txt" file has this :
<<<======== BEGIN ==========>>>
<<<======== BEGIN ==========>>>
<<<======== BEGIN ==========>>>
Errors Found For Log File C:\Documents and Settings\igalk\Desktop\V5R14 logs\FAILURE_SMARTEAM_Editor.log
======================================================
9 Non-Ignored Errors
======================================================
-------------------------------------------------
Believed Error Found:
MSI (s) (3C:14): Source for file 'ENOVIAWeb3D.cab' is compressed
InstallFiles: File: ENOVIAWeb3D.cab, Directory: C:\Program Files\SMARTEAM\Viewers\SmartIEViewer\intel_a\cab\, Size: 141061
MSI (s) (3C:14): Note: 1: 2318 2: C:\Program Files\SMARTEAM\Viewers\SmartIEViewer\intel_a\cab\ENOVIAWeb3D.cab
MSI (s) (3C:14): Note: 1: 1334 2: ENOVIAWeb3D.cab 3: Data1.cab
DEBUG: Error 2835: The control ErrorIcon was not found on dialog SetupError
Internal Error 2835. ErrorIcon, SetupError
Proposed Solution To Error:
The control [2] was not found on dialog [3]
-------------------------------------------------
Believed Error Found:
Internal Error 2835. ErrorIcon, SetupError
Error 1334.The file 'ENOVIAWeb3D.cab' cannot be installed because the file cannot be found in cabinet file 'Data1.cab'. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
MSI (s) (3C:14): Product: SMARTEAM - Editor V5R13 -- Error 1334.The file 'ENOVIAWeb3D.cab' cannot be installed because the file cannot be found in cabinet file 'Data1.cab'. This could indicate a network error, an error reading from the CD-ROM, or a proble
m with this package.
Action ended 2:46:01: InstallFinalize. Return value 3.
Proposed Solution To Error:
A standard action or custom action caused the failure.
-------------------------------------------------
Believed Error Found:
MSI (s) (3C:14): Note: 1: 2262 2: Binary 3: -2147287038
MSI (s) (3C:14): Creating MSIHANDLE (77) of type 790542 for thread 276
1: Shutting down the PRC server...
1: RPC server shut down.
Action ended 2:46:17: ISCleanUpFatalExit. Return value 1.
Action ended 2:46:17: INSTALL. Return value 3.
Proposed Solution To Error:
A standard action or custom action caused the failure.
-------------------------------------------------
Believed Error Found:
Property(S): CostingComplete = 1
Property(S): SOURCEPROPERTY4 = C:\WINNT\Installer\5f4e9.msp
MSI (s) (3C:14): MainEngineThread is returning 1603
MSI © (20:10): Back from server. Return value: 1603
MSI © (20:10): Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
Action ended 2:46:18: ExecuteAction. Return value 3.
Proposed Solution To Error:
A standard action or custom action caused the failure.
-------------------------------------------------
Believed Error Found:
MSI © (20:10): Transforming table CustomAction.
MSI © (20:10): Note: 1: 2262 2: CustomAction 3: -2147287038
Action 2:46:18: SetupCompleteError. Dialog created
Action start 2:46:20: ISCleanUpFatalExit.
Action ended 2:46:22: ISCleanUpFatalExit. Return value 3.
Proposed Solution To Error:
A standard action or custom action caused the failure.
-------------------------------------------------
Believed Error Found:
MSI © (20:10): Note: 1: 2262 2: CustomAction 3: -2147287038
Action 2:46:18: SetupCompleteError. Dialog created
Action start 2:46:20: ISCleanUpFatalExit.
Action ended 2:46:22: ISCleanUpFatalExit. Return value 3.
DEBUG: Error 2896: Executing action ISCleanUpFatalExit failed.
Internal Error 2896. ISCleanUpFatalExit
Proposed Solution To Error:
Executing action [2] failed.
-------------------------------------------------
Believed Error Found:
Action 2:46:18: SetupCompleteError. Dialog created
Action start 2:46:20: ISCleanUpFatalExit.
Action ended 2:46:22: ISCleanUpFatalExit. Return value 3.
DEBUG: Error 2896: Executing action ISCleanUpFatalExit failed.
Internal Error 2896. ISCleanUpFatalExit
Action ended 2:46:22: SetupCompleteError. Return value 3.
Proposed Solution To Error:
A standard action or custom action caused the failure.
-------------------------------------------------
Believed Error Found:
Action start 2:46:20: ISCleanUpFatalExit.
Action ended 2:46:22: ISCleanUpFatalExit. Return value 3.
DEBUG: Error 2896: Executing action ISCleanUpFatalExit failed.
Internal Error 2896. ISCleanUpFatalExit
Action ended 2:46:22: SetupCompleteError. Return value 3.
Action ended 2:46:22: INSTALL. Return value 3.
Proposed Solution To Error:
A standard action or custom action caused the failure.
-------------------------------------------------
Believed Error Found:
MSI © (20:10): Note: 1: 1729
MSI © (20:10): Product: SMARTEAM - Editor -- Configuration failed.
MSI © (20:10): Grabbed execution mutex.
MSI © (20:10): Cleaning up uninstalled install packages, if any exist
MSI © (20:10): MainEngineThread is returning 1603
Proposed Solution To Error:
Fatal error during installation.
0 Ignored Errors
======================================================
-------------------------------------------------
Believed Error Found:
No Error Found!
Proposed Solution To Error:
No Solution Needed!
<<<======== End ==========>>>
<<<======== End ==========>>>
<<<======== End ==========>>>
"log_Policies.txt" file has this :
<<<======== BEGIN ==========>>>
<<<======== BEGIN ==========>>>
<<<======== BEGIN ==========>>>
Policies Set For Log File C:\Documents and Settings\igalk\Desktop\V5R14 logs\FAILURE_SMARTEAM_Editor.log
======================================================
Machine Policies
======================================================
AllowLockDownBrowse : 0
AllowLockdownMedia : ?
AllowLockdownPatch : ?
AlwaysInstallElevated : 0
Debug : 0
DisableBrowse : 0
DisableMSI : 0
DisablePatch : ?
DisableRollback : 0
DisableUserInstalls : 0
EnableAdminTSRemote : ?
EnableUserControl : ?
LimitSystemRestoreCheckpointing: ?
Logging : ?
SafeForScripting : ?
TransformsSecure : ?
User Policies
======================================================
AlwaysInstallElevated : 0
DisableMedia : ?
DisableRollback : 0
SearchOrder : 0
TransformsAtSource : ?
<<<======== End ==========>>>
<<<======== End ==========>>>
<<<======== End ==========>>>
and finally, the "log_Summary.txt" file has this :
<<<======== BEGIN ==========>>>
<<<======== BEGIN ==========>>>
<<<======== BEGIN ==========>>>
Summary for log file C:\Documents and Settings\igalk\Desktop\V5R14 logs\FAILURE_SMARTEAM_Editor.log
======================================================
MSI Version : 2.0.2600
Date & Time :
Command Line: **********
User : (none)
Admin Rights: Yes
Client Priviledge Details: MSI © (20:10): Running product '{BB5D0612-A2BF-4122-9726-5AEC4E58DE96}' with elevated privileges: Product is assigned.
Server Priviledge Details: MSI (s) (3C:14): Product {BB5D0612-A2BF-4122-9726-5AEC4E58DE96} is managed.
MSI (s) (3C:14): Running product '{BB5D0612-A2BF-4122-9726-5AEC4E58DE96}' with elevated privileges: Product is assigned.
======================================================
Believed Error Found:
MSI (s) (3C:14): Source for file 'ENOVIAWeb3D.cab' is compressed
InstallFiles: File: ENOVIAWeb3D.cab, Directory: C:\Program Files\SMARTEAM\Viewers\SmartIEViewer\intel_a\cab\, Size: 141061
MSI (s) (3C:14): Note: 1: 2318 2: C:\Program Files\SMARTEAM\Viewers\SmartIEViewer\intel_a\cab\ENOVIAWeb3D.cab
MSI (s) (3C:14): Note: 1: 1334 2: ENOVIAWeb3D.cab 3: Data1.cab
DEBUG: Error 2835: The control ErrorIcon was not found on dialog SetupError
Internal Error 2835. ErrorIcon, SetupError
Proposed Solution To Error:
The control [2] was not found on dialog [3]
<<<======== End ==========>>>
<<<======== End ==========>>>
<<<======== End ==========>>>
Hope this will help.
Thanks in advance
Igal