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uninstall problem


2 replies to this topic

madvillain

madvillain
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Posted 16 June 2008 - 10:00

Hi everyone!

I have a problem with the uninstallation of a program:

When i install the software with admin-account A and then log on with an other admin-account B, I'm not able to uninstall the software. The program does not appear in the add/remove programs list and msiexec /x... does also not work (it says the software is not installed and the log file is empty).
When i log on with the account with which the program was installed, the uninstallation works as usual.

I really wonder how this is possible, because there is an entry in
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Can anyone tell me how to enable uninstallation for any admin- account?

thx

Stefan Krueger

Stefan Krueger

    InstallSite.org

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Posted 17 June 2008 - 16:30

Make sure the ALLUSERS property is set to 1 when you install.

madvillain

madvillain
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Posted 24 June 2008 - 15:50

QUOTE (Stefan Krueger @ 2008-06-17 16:30)
Make sure the ALLUSERS property is set to 1 when you install.

thanks for your advise stefan, but the problem is, that the program is already installed on >400 notebooks (and it was installed with different admin accounts...).

i think i will remove the program via snapshot now, but i'd prefer msi..

greets, alex