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SUPPORTDIR returns invalid value


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jmorgret

jmorgret
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Posted 17 September 2003 - 21:48

Can anyone tell me why I am getting such a weird value for SUPPORTDIR?

When I retreive it, it returns C:\DocumentsAndSettings\username\Local Settings\Temp\1\\ProductCode.

Why is it that I get \\?

If anyone has any insights I would appreciate hearing them.


Jennifer

mdhedhi

mdhedhi
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Posted 24 July 2004 - 00:09

Installshield assigns SUPPORT to value %TEMP%\product-guid
The %TEMP% is an environment variable. The value depends on the username.
If you login from a Terminal Session, the OS appends the session id ( 1, 2, 3 etc ) to %TEMP%.

On your system, run cmd.exe and type set. It will show you the value of %TEMP%.
Hope this helps