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Patch Uninstallation gives error 5009 when migrate

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Posted 31 January 2011 - 10:02


I have a patch created from IS 2009 (pure installscript project) which is been migrated from Installshield 11.5 to Installshield 2009 gives error during uninstallation from ARP.

Please find the steps that has been followed:
1. Created a pure Installscript project in IS 11.5 (Say A)
2. Installed the main installer (A)
3. Migrated the project from Is 11.5 to IS 2009
4. Created a patch (IS 2009) (Say B)
5. Installed the patch over the main installer (B over A)
6. Uninstalled the patch (B) from ARP

Result: The installer fails to uninstall with an error 5009.

Screeshot attached for the uninstall error.

Please do let me know the result at the earliest.

Attached Files

Edited by Taco Bell, 31 January 2011 - 14:12.

Taco Bell

Taco Bell

    IS6 Expert

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Posted 10 February 2011 - 14:09

I still use a homegrown patch mechanism as the built-in method hasn't always existed and even under that approach, I wouldn't try mixing IS versions, so I can only recommend that you do the same here. Especially given your reported issue. Sorry I couldn't be more helpful.
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