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Standard Actions when using Terminal Services


4 replies to this topic

InstallDude

InstallDude
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Posted 21 August 2001 - 02:46

Can anyone help. When running my installation via Terminal Services, I receive a message "Internal Error 2755, 3, product.msi". This always occurs just as the "ExecuteAction" action occurs in the sequence.
Any suggestions would be much appreciated.
Thanks.

Leigh Ravenhall

Leigh Ravenhall
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Posted 21 August 2001 - 04:14

I'm guessing that you are running the installation over a mapped drive.  This is a fault with the Windows Installer service.  Try running the install over a UNC path, or copying it to the local box before running it.

I think it has something to do with the installer service running as the Local System, while drive mapping are defined on a user basis.


InstallDude

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Posted 21 August 2001 - 15:37

Thanks Leigh. Your suggestion was a great help and the installation worked. The mapped drive problem seems to only exist when installing via Terminal Services. If T.S. is not involved, it installs fine from a mapped drive. Thank you very much and have a great day!! :-)

slkayser

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Posted 22 August 2001 - 13:36

See MS KB article Q255582 for more information about this problem.