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Shortcuts not being removed

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  • 30 posts

Posted 17 June 2009 - 13:55


using IS2008. the shortcuts created by the installation (on the desktop) are not removed in uninstalled on vista only (tested on windows 2003 and XP and the shortcuts are removed)
what could be the problem?


Taco Bell

Taco Bell

    IS6 Expert

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Posted 19 June 2009 - 14:41

I have a few ideas.

First, have you configured your setup project to treat Vista as a supported OS?

I would also use the included InstallShield Log File Viewer tool to compare the log results between the working XP and the broken Vista.

Finally, worst case, you could always add conditionalized, custom InstallScript code in like the OnMaintUIAfter event to do such custom cleanup.

Hope it helps.
user posted image