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Restart Manager and Running Service

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Johannes John

Johannes John
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  • 223 posts

Posted 27 July 2007 - 13:17


On Vista,
when removing a product,
when a service, which is running, will be removed...

does someone know, why the Restart Manager throws a messagebox, that there are files in use ...

The service will be stopped and deleted at CA StopServices.

Up to InstallValidate, where the Restart Manager is started, I have no chance to stop the service, especially when running as standard user under UAC.

Is this a bug or a feature?

Thanks in advance!

Stefan Krueger

Stefan Krueger


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Posted 02 August 2007 - 10:25

It's "known behaviour". Previous versions of Windows Installer didn't detect running services that are locking files. Vista's Restart Manager can now detect more running processes, including services. You could contact msiwish@microsoft.com to request a smarter behaviour. As a workaround you could use a custom action to stop the service.