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InstallShield crashes after installing this week's Windows Updates


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Stefan Krueger

Stefan Krueger

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Posted 11 July 2014 - 12:17

Several users are reporting that their InstallShield authoring tool stops working immediately after starting it. Apparently this is caused by an incompatibilty with Microsoft update MS14-037 "Security update for Internet Explorer versions 6, 7, 8, 9, 10, and 11" (KB2962872) which was distributed on this week's Patch Turesday. Flexera is aware of the problem. A possible workaround is to uninstall the Windows patch, however this puts your system in an insecure, vulnerable state.

 

To get the latest information about workarounds and to get notified when a fix is available, please subscribe to this thread in the Flexera Community forum and/or contact Flexera support: https://community.fl...soft-KB-2962872



Stefan Krueger

Stefan Krueger

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Posted 11 July 2014 - 22:40

Flexera Software has published a web page with additional information and a workaround that doesn't require uninstallation of Microsoft's security update: http://www.flexeraso...-KB2962872.html



Stefan Krueger

Stefan Krueger

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Posted 15 July 2014 - 09:38

Microsoft is actively working on a fix that will be delivered via a Microsoft Windows Update at a date to be determined.



Stefan Krueger

Stefan Krueger

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Posted 18 July 2014 - 13:52

Flexera Software published a patch to fix the problem. The patch also disables the "Try & Die" functionality which could be used to create a time limited trial version of your application. But I guess that only very few customers were actually using this feature. You can get the patch at http://www.flexeraso...tallShieldPatch