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Error 1713 during Uninstall


2 replies to this topic

rishichain

rishichain
  • Members
  • 8 posts

Posted 15 March 2005 - 19:59

Hi,
I am getting the following error while uninstalling in InstallShield 10.5

Error 1713. AppName cannot install one of its required products. Contact your technical group

I am packaging Access Runtime 2000 and building Single MSI Package. The fresh install works fine but when I try to run the Set up again it first tries to remove the application, which it does, but displays the Error 1713.

Any clue on this error?

Thanks
Rishi

luke_s

luke_s
  • Full Members
  • 532 posts

Posted 18 March 2005 - 07:07

HAve you tried searching the install shield support site?

mayur

mayur
  • Members
  • 12 posts

Posted 18 March 2005 - 09:09



Hi,

Msi that u have developed must have upgrade implementation for previous version. And check whether previous version have any Nested installation to another msi using "INSTALL MSI ......" Custom action.

I also got the same problem while upgrading previous version.



Mayur