1 reply to this topic

[sumit_pyk]

Hi ,

Following is the scenario:

1. My installer stores some data in C:\Documents and Settings\All Users\Application\XYZ directory on XP and in C:\ProgramData\XYZ on Vista.

2. At the time of up-gradation I am getting following error on Vista and windows 7.
Error -1303: The Installer has insufficient privileges to access this directory
C:\ProgramData\XYZ.

3. There is no problem on XP.

4. I have given administrator rights to the setup.exe and the custome action dlls that I am using.

5. Files in the XYZ folder are dynamically linked.

6. The above error occurs at the time of up-gradation only , re installation , new installation and un-installation works fine.

Would you please help me out.

Thanks,
Sumit.

[Stefan Krueger]

Check the owner and acess rights on the existing files. Process Monitor from SysInternals might also help to diagnose the problem.