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Uninstall / Reinstall Components Failed

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Posted 29 August 2003 - 21:00

I have created a major upgrade using InstallShield 8.0 sp 2. The installation works and my application works if I install on a clean machine (i.e., I have no other version of the product installed).

However, if I have a previous version of the product installed, the installation works but my application does not. I looked into why and found out that one of the components is not being re-installed.

If I go to " Add or Remove Programs, and find my product | Click here for support information | Repair," my program now works. It's almost as if there is a corrupted pointer that gets fixed on the repair.

Has anyone run into this problem? What is the fix? What would you suggeset to trouble shoot?

-- Tony C.


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Posted 01 September 2003 - 23:08

Run your install with verbose logging on to find out why the component is not being installed.

msiexec /I "msifile.msi" /L*V c:\msilog.txt