Jump to content

This is a ready-only archive of the InstallSite Forum. You cannot post any new content here. / Dies ist ein Archiv des InstallSite Forums. Hier können keine neuen Beiträge veröffentlicht werden.

blank error box

1 reply to this topic


  • Full Members
  • 29 posts

Posted 08 August 2007 - 12:30


Please help- this is kinda urgent!

I have an installer which needs run on customer's servers. During an installation on most platforms though, we are getting a completely blank message/error box appearing, at the point in the installer where is says "preparing to install".

I have tried doing a log of the installer, but this message is appearing before the logging starts so I have no idea what is going on

Can someone help please? I need this fixed very quickly .....

Thanks in advance



  • Full Members
  • 5 posts

Posted 24 August 2007 - 03:29

Must be an Install Condition which fails during installation. Try adding a message in the Message column of the install condition. The message box will now have the message you entered. Install conditions can be seen under General Information - Product properties.