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unable to self-register OCX files


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barPease

barPease
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Posted 28 March 2002 - 18:22

A customer is having a problem during the self-registration step.  None of the ~15 .ocx files are able to self-register, although all of the ~15 .dll files apparently are able to self-register.

The first error window that appears says:
"OleMainThreadWndName: IKERNEL.EXE - Invalid DLL Entrypoint" followed by an explanation that the stack pointer has been left in an inconsistent state.

This 6.1 installation has been fairly thoroughly tested in the past; others including myself have used this exact version of the installation with no problems.

The customer is in Asia and I don't have real-time access to his system; I'm trying to give as good guidance as possible through email.

Any ideas?

barPease

barPease
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Posted 29 March 2002 - 17:14

Problem solved!

We believe that the W32.FunLove.4099 virus caused the problem.