1603 error ...

Hi,

I have IPWI2.03 build, it's successfully installed on one system (w2k) but failed on systems at a different site (also w2k). Here is the log file for one of the failed system:
-----------------------------------------------
=== Verbose logging started: 12/4/2002 12:56:41 Build type: SHIP UNICODE 2.00.2600.01 Calling process:
.....<following was not found in 'good' log file>
MSI © (AC:98): MSCOREE not loaded loading copy from system32
MSI © (AC:98): Running install from non-console Terminal Server session.
MSI © (AC:98): Machine policy value 'EnableAdminTSRemote' is 1
MSI © (AC:98): Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI © (AC:98): Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
=== Logging started: 12/4/2002 12:56:42 ===
......
Action 12:57:12: PublishFeatures. Publishing product features
PublishFeatures: Feature: Main
Action 12:57:12: PublishProduct. Publishing product information
1: {0D7B459A-D848-4BEE-9373-C5F54F537880}
Action 12:57:12: InstallCA.
1: f0: Function failed, the user might cancel the installation.
Action ended 12:57:12: InstallFinalize. Return value 3.
Action 12:57:12: Rollback. Rolling back action:
Rollback: InstallCA
Rollback: Publishing product information
Rollback: Publishing product features
Rollback: Registering product
Rollback: Writing system registry values
Rollback: Copying new files
Rollback: Creating folders
Rollback: Removing ODBC components
Rollback: Updating component registration
Action 12:57:12: Rollback. Rolling back action:
Rollback: Rollback_CleanUp
Action ended 12:57:13: INSTALL. Return value 3.
Property(S): DiskPrompt = [1]
Property(S): Registration = No
....
Property(S): AdminUser = 1
Property(S): LogonUser = ncr_gsc
Property(S): UserSID = S-1-5-21-299502267-1708537768-1801674531-1016
Property(S): UserLanguageID = 1033
Property(S): ComputerName = DELL-AWS
....
Property(S): ProductToBeRegistered = 1
MSI © (AC:98): Back from server. Return value: 1603
MSI © (AC:98): Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
Action ended 12:57:13: ExecuteAction. Return value 3.
MSI © (AC:98): Doing action: SetupInterrupted
Action start 12:57:13: SetupInterrupted.
Action 12:57:13: SetupInterrupted. Dialog created
Action start 12:57:18: CleanUp.
Action ended 12:57:19: CleanUp. Return value 1.
Action ended 12:57:19: SetupInterrupted. Return value 2.
Action ended 12:57:19: INSTALL. Return value 3.
MSI © (AC:98): Destroying RemoteAPI object.
Property©: DiskPrompt = [1]
Property©: Registration = No
Property©: UpgradeCode = {DD07B16C-2207-11D5-BD16-00C04F5FEE20}
Property©: ProductName = FaultDetector
Property©: DialogCaption = InstallShield for Windows Installer
Property©: ProductVersion = 1.1.0.0
Property©: INSTALLDIR = C:\Program Files\NCR\FaultDetector\
Property©: TARGETDIR = C:\
Property©: AppDataFolder = C:\Documents and Settings\ncr_gsc\Application Data\
Property©: CommonFilesFolder = C:\Program Files\Common Files\
Property©: DesktopFolder = C:\Documents and Settings\All Users\Desktop\
Property©: FontsFolder = C:\WINNT\Fonts\
Property©: FavoritesFolder = C:\Documents and Settings\ncr_gsc\Favorites\
Property©: PersonalFolder = C:\Documents and Settings\ncr_gsc\My Documents\
Property©: PrintHoodFolder = C:\Documents and Settings\ncr_gsc\PrintHood\
Property©: ProgramFilesFolder = C:\Program Files\
Property©: ProgramMenuFolder = C:\Documents and Settings\All Users\Start Menu\Programs\
Property©: RecentFolder = C:\Documents and Settings\ncr_gsc\Recent\
Property©: SendToFolder = C:\Documents and Settings\ncr_gsc\SendTo\
Property©: StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\
Property©: StartupFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Property©: System16Folder = C:\WINNT\System\
Property©: SystemFolder = C:\WINNT\System32\
Property©: TempFolder = C:\DOCUME~1\ncr_gsc\LOCALS~1\Temp\1\
Property©: TemplateFolder = C:\Documents and Settings\All Users\Templates\
Property©: WindowsFolder = C:\WINNT\
Property©: SourceDir = C:\temp\ccl\FaultDetector\
Property©: AdminToolsFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools\
Property©: CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\
Property©: LocalAppDataFolder = C:\Documents and Settings\ncr_gsc\Local Settings\Application Data\
Property©: MyPicturesFolder = C:\Documents and Settings\ncr_gsc\My Documents\My Pictures\
Property©: WindowsVolume = C:\
Property©: EmptyFolder1 = C:\Program Files\NCR\FaultDetector\Data\
Property©: EmptyFolder2 = C:\Program Files\NCR\FaultDetector\Trace\
Property©: NCRDIR = C:\Program Files\NCR\
Property©: FDDIR = C:\Program Files\NCR\FaultDefn\
Property©: DIR30 = C:\Program Files\NCR\FaultDetector\Bin\
Property©: DIR31 = C:\Program Files\NCR\FaultDetector\Setup\
Property©: DIR28 = C:\Program Files\NCR\
Property©: VersionNT = 500
Property©: DefaultUIFont = Tahoma8
Property©: AgreeToLicense = No
Property©: ProgressType0 = install
Property©: _IsSetupTypeMin = Typical
Property©: _IsMaintenance = Reinstall
Property©: DiskSerial = 1234-5678
Property©: Display_IsBitmapDlg = 1
Property©: ErrorDialog = SetupError
Property©: InstallChoice = AR
Property©: INSTALLLEVEL = 100
Property©: Manufacturer = NCR
Property©: PIDTemplate = 12345<###>@@@@@
Property©: RebootYesNo = Yes
Property©: ReinstallFileVersion = a
Property©: ReinstallRepair = r
Property©: SetupType = Typical
Property©: ApplicationUsers = AllUsers
Property©: ProgressType1 = Installing
Property©: ProgressType2 = installed
Property©: ProgressType3 = installs
Property©: ReinstallModeText = amus
Property©: ARPCONTACT = http://www.ncr.com
Property©: ARPNOREPAIR = 0
Property©: DisplayNameTypical = Typical
Property©: DisplayNameMinimal = Minimal
Property©: DisplayNameCustom = Custom
Property©: ProductCode = {0D7B459A-D848-4BEE-9373-C5F54F537880}
Property©: SecureCustomProperties = OLDPRODUCTS
Property©: ALLUSERS = 1
Property©: ProductLanguage = 1033
Property©: COMPANYNAME = dell
Property©: USERNAME = dell
Property©: PackageCode = {3AC8E4B2-70A4-48C1-B41F-A5D9E86E4461}
Property©: ProductState = -1
Property©: PackagecodeChanging = 1
Property©: CURRENTDIRECTORY = C:\temp\ccl\FaultDetector
Property©: CLIENTUILEVEL = 0
Property©: CLIENTPROCESSID = 2988
Property©: VersionDatabase = 110
Property©: VersionMsi = 2.00
Property©: WindowsBuild = 2195
Property©: ServicePackLevel = 3
Property©: ServicePackLevelMinor = 0
Property©: MsiNTProductType = 3
Property©: TerminalServer = 1
Property©: NetHoodFolder = C:\Documents and Settings\ncr_gsc\NetHood\
Property©: GPTSupport = 1
Property©: OLEAdvtSupport = 1
Property©: ShellAdvtSupport = 1
Property©: Intel = 6
Property©: PhysicalMemory = 256
Property©: VirtualMemory = 716
Property©: AdminUser = 1
Property©: LogonUser = ncr_gsc
Property©: UserSID = S-1-5-21-299502267-1708537768-1801674531-1016
Property©: UserLanguageID = 1033
Property©: ComputerName = DELL-AWS
Property©: SystemLanguageID = 1033
Property©: ScreenX = 1024
Property©: ScreenY = 768
Property©: CaptionHeight = 19
Property©: BorderTop = 1
Property©: BorderSide = 1
Property©: TextHeight = 16
Property©: ColorBits = 8
Property©: TTCSupport = 1
Property©: RedirectedDllSupport = 1
Property©: Time = 12:57:19
Property©: Date = 12/4/2002
Property©: Privileged = 1
Property©: DATABASE = C:\DOCUME~1\ncr_gsc\LOCALS~1\Temp\1\b941bd03.msi
Property©: OriginalDatabase = C:\temp\ccl\FaultDetector\FaultDetector.msi
Property©: SOURCEDIR = C:\temp\ccl\FaultDetector\
Property©: VersionHandler = 2.00
Property©: UILevel = 5
Property©: ACTION = INSTALL
Property©: EXECUTEACTION = INSTALL
Property©: ISSCRIPTRUNNING = 1
Property©: REINSTALLMODE = amus
Property©: ROOTDRIVE = C:\
Property©: CostingComplete = 1
Property©: SourcedirProduct = {0D7B459A-D848-4BEE-9373-C5F54F537880}
Property©: WBEMERROR = 0
Property©: OutOfDiskSpace = 0
Property©: OutOfNoRbDiskSpace = 0
Property©: PrimaryVolumeSpaceAvailable = 0
Property©: PrimaryVolumeSpaceRequired = 0
Property©: PrimaryVolumeSpaceRemaining = 0
=== Logging stopped: 12/4/2002 12:57:19 ===
MSI © (AC:98): Note: 1: 1708
MSI © (AC:98): Product: FaultDetector -- Installation operation failed.

MSI © (AC:98): Grabbed execution mutex.
MSI © (AC:98): Cleaning up uninstalled install packages, if any exist
MSI © (AC:98): MainEngineThread is returning 1603
=== Verbose logging stopped: 12/4/2002 12:57:19 ===

---------------------------------------------------------
Note: LogonUser = ncr_gsc, ncr_gsc has admin rights.

Here is the corresponding 'good' log file parts:
--------------------------------------------
=== Verbose logging started: 12/4/2002 13:42:42 Build type: SHIP UNICODE 2.00.2600.02 Calling process:
............
MSI © (40:B0): Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI © (40:B0): MSCOREE not loaded loading copy from system32
=== Logging started: 12/4/2002 13:42:42 ===
....
Action 13:43:31: PublishFeatures. Publishing product features
PublishFeatures: Feature: Main
Action 13:43:31: PublishProduct. Publishing product information
1: {0D7B459A-D848-4BEE-9373-C5F54F537880}
Action 13:43:32: InstallCA.
Action 13:43:43: RemoveSlash.
Action 13:43:43: RollbackCleanup. Removing backup files
Action 13:43:43: RollbackCleanup. Removing backup files
Action ended 13:43:43: InstallFinalize. Return value 1.
Action start 13:43:43: CleanUp.
Action ended 13:43:43: CleanUp. Return value 1.
Action ended 13:43:43: INSTALL. Return value 1.
Property(S): DiskPrompt = [1]
Property(S): Registration = No
....
Property(S): AdminUser = 1
Property(S): LogonUser = Administrator
Property(S): UserSID = S-1-5-21-839522115-1844237615-682003330-500
Property(S): UserLanguageID = 1033
Property(S): ComputerName = AISDA3
....
Property(S): ProductToBeRegistered = 1
MSI © (40:B0): Back from server. Return value: 0
MSI © (40:B0): Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
Action ended 13:43:43: ExecuteAction. Return value 1.
MSI © (40:B0): Doing action: CleanUp
Action start 13:43:43: CleanUp.
MSI © (40:B0): Creating MSIHANDLE (109) of type 790542 for thread 1712
Action ended 13:43:43: CleanUp. Return value 1.
MSI © (40:B0): Doing action: SetupCompleteSuccess
Action start 13:43:43: SetupCompleteSuccess.
Action 13:43:44: SetupCompleteSuccess. Dialog created
Action start 13:43:46: CleanUp.
Action ended 13:43:46: CleanUp. Return value 1.
Action ended 13:43:46: SetupCompleteSuccess. Return value 2.
Action ended 13:43:46: INSTALL. Return value 1.
MSI © (40:B0): Destroying RemoteAPI object.
Property©: DiskPrompt = [1]
Property©: Registration = No
Property©: UpgradeCode = {DD07B16C-2207-11D5-BD16-00C04F5FEE20}
Property©: ProductName = FaultDetector
Property©: DialogCaption = InstallShield for Windows Installer
Property©: ProductVersion = 1.1.0.0
Property©: INSTALLDIR = C:\Program Files\NCR\FaultDetector\
Property©: TARGETDIR = C:\
Property©: AppDataFolder = C:\Documents and Settings\Administrator\Application Data\
Property©: CommonFilesFolder = C:\Program Files\Common Files\
Property©: DesktopFolder = C:\Documents and Settings\All Users\Desktop\
Property©: FontsFolder = C:\WINNT\Fonts\
Property©: FavoritesFolder = C:\Documents and Settings\Administrator\Favorites\
Property©: PersonalFolder = C:\Documents and Settings\Administrator\My Documents\
Property©: PrintHoodFolder = C:\Documents and Settings\Administrator\PrintHood\
Property©: ProgramFilesFolder = C:\Program Files\
Property©: ProgramMenuFolder = C:\Documents and Settings\All Users\Start Menu\Programs\
Property©: RecentFolder = C:\Documents and Settings\Administrator\Recent\
Property©: SendToFolder = C:\Documents and Settings\Administrator\SendTo\
Property©: StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\
Property©: StartupFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\
Property©: System16Folder = C:\WINNT\System\
Property©: SystemFolder = C:\WINNT\System32\
Property©: TempFolder = C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\
Property©: TemplateFolder = C:\Documents and Settings\All Users\Templates\
Property©: WindowsFolder = C:\WINNT\
Property©: SourceDir = C:\Temp\fd1.1\
Property©: AdminToolsFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools\
Property©: CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\
Property©: LocalAppDataFolder = C:\Documents and Settings\Administrator\Local Settings\Application Data\
Property©: MyPicturesFolder = C:\Documents and Settings\Administrator\My Documents\My Pictures\
Property©: WindowsVolume = C:\
Property©: EmptyFolder1 = C:\Program Files\NCR\FaultDetector\Data\
Property©: EmptyFolder2 = C:\Program Files\NCR\FaultDetector\Trace\
Property©: NCRDIR = C:\Program Files\NCR\
Property©: FDDIR = C:\Program Files\NCR\FaultDefn\
Property©: DIR30 = C:\Program Files\NCR\FaultDetector\Bin\
Property©: DIR31 = C:\Program Files\NCR\FaultDetector\Setup\
Property©: DIR28 = C:\Program Files\NCR\
Property©: VersionNT = 500
Property©: DefaultUIFont = Tahoma8
Property©: AgreeToLicense = No
Property©: ProgressType0 = install
Property©: _IsSetupTypeMin = Typical
Property©: _IsMaintenance = Reinstall
Property©: DiskSerial = 1234-5678
Property©: Display_IsBitmapDlg = 1
Property©: ErrorDialog = SetupError
Property©: InstallChoice = AR
Property©: INSTALLLEVEL = 100
Property©: Manufacturer = NCR
Property©: PIDTemplate = 12345<###>@@@@@
Property©: RebootYesNo = Yes
Property©: ReinstallFileVersion = a
Property©: ReinstallRepair = r
Property©: SetupType = Typical
Property©: ApplicationUsers = AllUsers
Property©: ProgressType1 = Installing
Property©: ProgressType2 = installed
Property©: ProgressType3 = installs
Property©: ReinstallModeText = amus
Property©: ARPCONTACT = http://www.ncr.com
Property©: ARPNOREPAIR = 0
Property©: DisplayNameTypical = Typical
Property©: DisplayNameMinimal = Minimal
Property©: DisplayNameCustom = Custom
Property©: ProductCode = {0D7B459A-D848-4BEE-9373-C5F54F537880}
Property©: SecureCustomProperties = OLDPRODUCTS
Property©: ALLUSERS = 1
Property©: ProductLanguage = 1033
Property©: COMPANYNAME = MPP Engineering
Property©: USERNAME = Dell AWS
Property©: PackageCode = {3AC8E4B2-70A4-48C1-B41F-A5D9E86E4461}
Property©: ProductState = -1
Property©: PackagecodeChanging = 1
Property©: CURRENTDIRECTORY = C:\Temp\fd1.1
Property©: CLIENTUILEVEL = 0
Property©: CLIENTPROCESSID = 2880
Property©: VersionDatabase = 110
Property©: VersionMsi = 2.00
Property©: WindowsBuild = 2195
Property©: ServicePackLevel = 3
Property©: ServicePackLevelMinor = 0
Property©: MsiNTProductType = 3
Property©: RemoteAdminTS = 1
Property©: NetHoodFolder = C:\Documents and Settings\Administrator\NetHood\
Property©: GPTSupport = 1
Property©: OLEAdvtSupport = 1
Property©: ShellAdvtSupport = 1
Property©: Intel = 15
Property©: PhysicalMemory = 512
Property©: VirtualMemory = 985
Property©: AdminUser = 1
Property©: LogonUser = Administrator
Property©: UserSID = S-1-5-21-839522115-1844237615-682003330-500
Property©: UserLanguageID = 1033
Property©: ComputerName = AISDA3
Property©: SystemLanguageID = 1033
Property©: ScreenX = 1024
Property©: ScreenY = 768
Property©: CaptionHeight = 19
Property©: BorderTop = 1
Property©: BorderSide = 1
Property©: TextHeight = 16
Property©: ColorBits = 8
Property©: TTCSupport = 1
Property©: RedirectedDllSupport = 1
Property©: Time = 13:43:46
Property©: Date = 12/4/2002
Property©: Privileged = 1
Property©: DATABASE = C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\1\ac9b3e9.msi
Property©: OriginalDatabase = C:\Temp\fd1.1\FaultDetector.msi
Property©: SOURCEDIR = C:\Temp\fd1.1\
Property©: VersionHandler = 2.00
Property©: UILevel = 5
Property©: ACTION = INSTALL
Property©: EXECUTEACTION = INSTALL
Property©: ISSCRIPTRUNNING = 1
Property©: REINSTALLMODE = amus
Property©: ROOTDRIVE = C:\
Property©: CostingComplete = 1
Property©: SourcedirProduct = {0D7B459A-D848-4BEE-9373-C5F54F537880}
Property©: WBEMERROR = 0
Property©: OutOfDiskSpace = 0
Property©: OutOfNoRbDiskSpace = 0
Property©: PrimaryVolumeSpaceAvailable = 0
Property©: PrimaryVolumeSpaceRequired = 0
Property©: PrimaryVolumeSpaceRemaining = 0
=== Logging stopped: 12/4/2002 13:43:46 ===
MSI © (40:B0): Note: 1: 1707
MSI © (40:B0): Product: FaultDetector -- Installation operation completed successfully.

MSI © (40:B0): Grabbed execution mutex.
MSI © (40:B0): Cleaning up uninstalled install packages, if any exist
MSI © (40:B0): MainEngineThread is returning 0
=== Verbose logging stopped: 12/4/2002 13:43:46 ===

The 'failed' log file returned 1603 code, I couldn't find the reason of the error. The install was 'interrupted'.

Thanks,
Peter

wiuser

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