6 replies to this topic

[ZK123456]

Hi

I've packaged Visio 2000 using Wise for Windows. When I run the MSI under an administrator, it installs fine. Any user with administrator privileges can open the application. But any user who does NOT have administrative privileges CANNOT open the application.

It starts by giving a brief Windows Installer configuration message, and freezes at the Visio pop up box you see just before the application opens.

I am running the command "msiexec /i package.msi ALLUSERS=1" when I am logged in as administrator.

This should install for all users.

Any ideas why this problem is occuring?

Thanks
ZK

[Stefan Krueger]

You probably have some HKEY_CURRENT_USER registry entries that should be HLEY_LOCAL_MACHINE

[ZK123456]

What I think is happening is that Visio is trying to write some registry entries under HKEY_LOCAL_MACHINE, but as the user who is logged on a the time is not an administrator, they do not have access to write entries under HKLM.

Is it to do with MSI permissions?

Does anyone have any ideas, please?

Thanks
ZK123456

[Dynas]

This is also happening to me. The VERY strange thing is if you have admin rights on the machine and open the app the installer comes up ONCE and then never comes up. If you then remove that same user from the administrator group and add him to the power users group it will pop up installer again!

Even if you are the admin who installed the software and you drop to power user it will fail!

If ANYONE has any ideas that would be great!

PS: Was using the free software from 2000 server advanced. John.Burke@nbtel.nb.ca

[Stefan Krueger]

Looks like an auto repair is triggered, e.g. to create HKCU registry settings. The Windows event log should give you a hint about the auto-repair. You can also globally enable MSI logging using a registry entry (see http://www.msifaq.com for instructions) to see what's going on.

BTW why are you repackaging Visio? I thought it comes as MSI package?

[Dynas]

Just for the record this is occuring for all packages for me.

Not VISIO

[benjaminnel]

Visio actually rwrite quite a few keys when it is run up. Use Regmon to see which keys need to be permissioned. There are quite a few of them. Good luck