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c++ 2012 redistribuable on xp

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Posted 23 January 2014 - 11:49

Hi all,


I've include c++ 2012 redistribuable (in redistribuable) on my installshield project


This work perfectly on windows 7 and 8 but on windows xp, the installation of it is not launched...


does any one have any idea?




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Posted 23 January 2014 - 17:14

I would look at the conditions on the merge module you included.  There may be a condition which disallows the install to run on XP.

I looked at the 2012 redistributable page on msdn ( It lists XP as a supported OS so I'm not quite sure why this is being blocked.


One other thing to consider, were both your Win7 and Win8 test environments 64-bit?  There are different packages for 32-bit and 64-bit.  Perhaps you are installing the 64-bit merge module.  If your app is native 32-bit, you should only need the 32-bit merge module.  If it is native 64-bit then it wouldn't run on XP anyway.