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Maintenance Remove (Uninstall) Probelm


1 reply to this topic

NareshMaram

NareshMaram
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  • 3 posts

Posted 13 May 2008 - 19:39

Hi,

I created my project using Install shield12, its Basic MSI Installer project.

I have one problem here is that when ever i uninstall my product by clicking Change option on add remove programs then select Maintenance dialog->Remove to uninstall i get an error saying "The Setup is unable to close all requested Applications". But this Does not happen when i just click uninstall on Add Remove programs.

Any idea why this occurs and how to come across this problem.

Also this problem occurs only in VISTA as in vista Windows Installer uses Restart manager while uninstalling.

Thanks in Advance,
Naresh



reddy611

reddy611
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  • 117 posts

Posted 14 May 2008 - 11:07

Create the Log file while uninstallation time.This is useful to u.

Or else

Disable that CHANGE Button from the control Pannel.

Go---->Genral Information--->Add or Remove Programes--->disable Change Button. YES.

In control pannel it wont show.


Edited by reddy611, 16 May 2008 - 07:11.