10 replies to this topic

[colutti]

Hi

I have some problems during the instalation of Windows Installer. I try to install, but it give me a message "Error 1603" only on Windows XP.
I know that is a problem ocurred when the windows don´t have the Service Pack 1 installed. It´s true ? Any ideas ?

[hambone]

set your install to full vebose logging ( the l*v option ) and use the MS WiLogUtl utility to analyze the results.

[colutti]

Hi

The analyze of log file returned it:

MSI (s) (94:FC): Cleaning up uninstalled install packages, if any exist
MSI (s) (94:FC): MainEngineThread is returning 1603
MSI © (94:50): Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI © (94:50): MainEngineThread is returning 1603

[Stefan Krueger]

There must be another error message somewhere above these lines

[luke_s]

Also, try checking the Windows XP event viewer for the error. This should provide you with some more information about the error.

[colutti]

Hi

The problem is I install in other versions of windows. Only in some versions of Windows XP don´t install.
I have to make some configuration, but i don´t know what to do.

Rafael Colucci

P.S: My english is not very good ...

[colutti]

Other log:

=== Log parado: 07/05/2003 14:02:59 ===
MSI (s) (94:FC): Note: 1: 1708
MSI (s) (94:FC): Produto: Prolink MSDE 2000 -- A operação de instalação falhou.

MSI (s) (94:FC): Cleaning up uninstalled install packages, if any exist
MSI (s) (94:FC): MainEngineThread is returning 1603
MSI © (94:50): Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI © (94:50): MainEngineThread is returning 1603
=== Verbose logging stopped: 07/05/2003 14:03:00 ===

[Stefan Krueger]

I believe there will be even more errors listed in your log.

[colutti]

No, I don´t think. If you want, I can send my log file to you.

Thank you very much.

Rafael Colucci

[luke_s]

If that is the only error in the log file, then it looks like maybe the Windows Installer service is broken?

Also, you install package could be corrupted, and thus failing at the particular point in the installation.

Who created the msi package that you are using?

[colutti]

I don´t know what I do to see if my Windows Installer service is broken.
I created the msi package in Install Shield Developer 8 using a Standard Project.
I think that is a problem ocurred only in Windows XP, because in other versions of windows the installation don´t give me any error messages.
Do I need install the service pack 1 on the Windows XP ?

thank´s

Rafael Colucci