2 replies to this topic

[Karin Popelier]

Hi,

I had an application installed on a NT 4.0 machine. Unfortunatelly there was a mistake in my installation program.
At a certain moment I launched a deferred Custom ACtion which executed the vbrun60sp4.exe. There was a condition of Not VBRUNTIMEFOUND (set by appsearch).
The installation worked fine.
But now I have to remove this installation and since I didn't add the condition Not INstalled, the uninstall wants to execute this CA. Here I get the error that there is a problem launching this program.
The uninstall is interrupted.
I than rebuild my installation package with the CA condition and with a new PackageCode, but when i want to run this installation I get the message that 'Another version of this product is already installed on the machine. Use Control panel to ....'
WHen I go via the control Panel I ran into the same error as in the beginning (problem with my CA launching the exe)

So what can I do to uninstall this thing?

Thanks in advance,

Karin

[Dave I]

You could use the Windows Installer Cleanup utility
AppDeploy - Windows Cleanup

[Karin Popelier]

OK, I use the cleanup utility, but now things got worse.
My installation is gone (except for my MSDE Instance, but I modified the SQLBASE.MSM as described in the "Bugs in Merge Modules" so that shouldn't be a problem at the moment)
When I run my installation, it immediately ends with a window saying that the installation failed. No error screen was given.
The only things i see in the log are :

MSI © (4A:6E): Note: 1: 2262 2: Control 3: -2147287038
(-> stream does not exist - What stream ?)

and somewhere further :

MSI © (4A:6E): Note: 1: 2729
MSI © (4A:6E): Note: 1: 2729
MSI © (4A:6E): Note: 1: 2262 2: AdminProperties 3: -2147287038

(2729 : Install Engine Not Initialized)

So any other ideas ? I'm getting really frustraded here ....

Thanks in advance,

Karin