1 reply to this topic

[Ema5]

Hi,

I'm trying to install a software called Privasoft and i am unable to do so. Receiving message ' Fatal Error: Installation ended prematurely because of an error.'

enabled msi and got the following info from the log file.

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.
.
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Property©: WISEWEBSITES12_SITE_DESC = Privasoft
Property©: WISEWEBSITES12_TCP_PORT = 80
Property©: WISEWEBSITES12_SSL_PORT = 0
Property©: WISEWEBSITES12_ATTR_READ = 1
Property©: WISEWEBSITES12_ATTR_LOG_VISITS = 1
Property©: WISEWEBSITES12_ATTR_INDEX = 1
Property©: WISEWEBSITES12_SERVER_LOCATION = VirtualDirectory
Property©: WISEWEBSITES12_WS_LOCATION = VirtualDirectory
Property©: WISEWEBSITES12_SITE_LOCATION_SAVE = VirtualDirectory
Property©: WISEVIRTUALDIRECTORY17_VIRDIR_NAME_SAVE = Privasoft
Property©: WiseCurrentDialog = Start_Installation_Dialog
Property©: PrimaryVolumePath = D:
Property©: PRIVASOFTREDIRECTIONPAGE = http://BLUE/Privasoft/Default.html
=== Logging stopped: 12/8/2009 13:10:59 ===
MSI © (98:58) [13:10:59:452]: Note: 1: 1708
MSI © (98:58) [13:10:59:452]: Product: Privasoft Access Pro -- Installation operation failed.

MSI © (98:58) [13:10:59:483]: Grabbed execution mutex.
MSI © (98:58) [13:10:59:483]: Cleaning up uninstalled install packages, if any exist
MSI © (98:58) [13:10:59:483]: MainEngineThread is returning 1603
=== Verbose logging stopped: 12/8/2009 13:10:59 ===


Any help is appreciated.

Thank you.

[Danlargo]

What version of software are you installing?

It seems you are trying to install
to the D: drive, can you confirm?

What OS?