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Silent uninstallation - cancel MsiRMFilesInUse Dialog

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Posted 28 November 2017 - 11:01



We have below query from customer who is trying to uninstall our software using silent option (/qn). I have very limited knowledge in InstallShield so posting query here. Please respond if you know answer or have some clue.


"If running the uninstall interactively, there’s a warning that a reboot is required, and I can cancel the dialog. I can continue without reboot, but several services are restarted then. Would it be possible to get this “warning” in silent mode as well and then stop the uninstallation?"


I can see below settings under Property Manager in installshield project (using InstallShield 2009 - Premier Edition, Version 15, Service Pack 2)


REBOOT = ReallySuppress

RebootYesNo = Yes

RestartManagerOption = CloseRestart



Stefan Krueger

Stefan Krueger


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Posted 04 December 2017 - 17:05

Well, the purpose of /qn is to run silently, without requiring user interaction. Try /qb instead to see if that's closer to what you want.