Win 2K
InstallShield Developpe 8
I'v removed all the files and regystry entries witch contain the product code of the setup and I'm still unable to install it again.
The setup block a starting progress bar without any message.
What can I do to clean completely a setup from a pc?
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unable to install or uninstall a setup
Started by
lavocat
, Aug 20 2003 09:59
6 replies to this topic
Posted 22 August 2003 - 14:56
Hi,
you should a registry key in HKEY_CLASS_ROOT\installer\Products containing your product GUID, try to to remove it to make install works.
Hope this helps,
JSP
you should a registry key in HKEY_CLASS_ROOT\installer\Products containing your product GUID, try to to remove it to make install works.
Hope this helps,
JSP
Posted 25 August 2003 - 12:43
Maybe the Windows Installer CleanUp utility is of some help?
See http://support.micro...b;EN-US;q240116
See http://support.micro...b;EN-US;q240116
Posted 25 August 2003 - 16:07
This Microsoft utility display all but not the wrong installed program.
Thank you M$ and thank you again for the enormous bug in windows installer v1.0 -> v2.0 (for the patch). Due to dis bug I'm unable to make a patch...but this is another story....
Thank you M$ and thank you again for the enormous bug in windows installer v1.0 -> v2.0 (for the patch). Due to dis bug I'm unable to make a patch...but this is another story....
Posted 26 August 2003 - 00:41
Firstly, try running the install with verbose log mode (msiexec /I "msifile.msi" /L*V c:\msilog.txt). This should tell you where your install is failing.
Inside the registry, your product code will no always be stored in its normal format, some values used 'compressed' format.
I can help you clean up the registry further if the log does not help.
Inside the registry, your product code will no always be stored in its normal format, some values used 'compressed' format.
I can help you clean up the registry further if the log does not help.
Posted 26 August 2003 - 08:43
First I'v a dialog box displaying "1:"
After I'v a dialog box displaying "Preparing to install..." this dialog locks.
This is my log file:
Thank you very much!
=== Verbose logging started: 26/08/2003 9:34:55 Build type: SHIP UNICODE 2.00.2600.02 Calling process: C:\WINNT\system32\msiexec.exe ===
MSI © (F0:00): Resetting cached policy values
MSI © (F0:00): Machine policy value 'Debug' is 0
MSI © (F0:00): ******* RunEngine:
******* Product: F:\Cardiris.msi
******* Action:
******* CommandLine: **********
MSI © (F0:00): Machine policy value 'DisableUserInstalls' is 0
MSI © (F0:00): Cloaking enabled.
MSI © (F0:00): End dialog not enabled
MSI © (F0:00): Original package ==> F:\Cardiris.msi
MSI © (F0:00): Package we're running from ==> C:\DOCUME~1\cmertens\LOCALS~1\Temp\d5f70.msi
MSI © (F0:00): APPCOMPAT: looking for appcompat database entry with ProductCode '{9DFFA703-C2A4-4940-A8D8-5B1754AE9DD6}'.
MSI © (F0:00): APPCOMPAT: no matching ProductCode found in database.
MSI © (F0:00): Machine policy value 'TransformsSecure' is 0
MSI © (F0:00): User policy value 'TransformsAtSource' is 0
MSI © (F0:00): APPCOMPAT: looking for appcompat database entry with ProductCode '{9DFFA703-C2A4-4940-A8D8-5B1754AE9DD6}'.
MSI © (F0:00): APPCOMPAT: no matching ProductCode found in database.
MSI © (F0:00): Transforms are not secure.
MSI © (F0:00): Note: 1: 2262 2: Control 3: -2147287038
MSI © (F0:00): Command Line: CURRENTDIRECTORY=C:\ CLIENTUILEVEL=0 CLIENTPROCESSID=1264 %HOMEPATH=\ %HOMEDRIVE=C: %HOMESHARE= CURRENTMEDIAVOLUMELABEL=Cardiris
MSI © (F0:00): Product Code passed to Engine.Initialize: ''
MSI © (F0:00): Product Code from property table before transforms: '{9DFFA703-C2A4-4940-A8D8-5B1754AE9DD6}'
MSI © (F0:00): Product Code from property table after transforms: '{9DFFA703-C2A4-4940-A8D8-5B1754AE9DD6}'
MSI © (F0:00): Product not registered: beginning first-time install
MSI © (F0:00): Entering CMsiConfigurationManager::SetLastUsedSource.
MSI © (F0:00): User policy value 'DisableMedia' is 0
MSI © (F0:00): User policy value 'SearchOrder' is 'nmu'
MSI © (F0:00): Adding new sources is allowed.
MSI © (F0:00): Package name extracted from package path: 'Cardiris.msi'
MSI © (F0:00): Package to be registered: 'Cardiris.msi'
MSI © (F0:00): Note: 1: 2729
MSI © (F0:00): Note: 1: 2729
MSI © (F0:00): Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI © (F0:00): Machine policy value 'DisableMsi' is 0
MSI © (F0:00): Machine policy value 'AlwaysInstallElevated' is 0
MSI © (F0:00): User policy value 'AlwaysInstallElevated' is 0
MSI © (F0:00): Running product '{9DFFA703-C2A4-4940-A8D8-5B1754AE9DD6}' with user privileges: It's not assigned.
MSI © (F0:00): TRANSFORMS property is now:
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\Application Data
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\Favorites
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\NetHood
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\My Documents
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\PrintHood
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\Recent
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\SendTo
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\Templates
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Application Data
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\Local Settings\Application Data
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\My Documents\My Pictures
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\Start Menu\Programs\Administrative Tools
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\Start Menu\Programs\Startup
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\Start Menu\Programs
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\Start Menu
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\Desktop
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Startup
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Desktop
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\WINNT\Fonts
MSI © (F0:00): Note: 1: 2898 2: MS Sans Serif 3: Arial 4: 0 5: 16
MSI © (F0:00): MSCOREE not loaded loading copy from system32
=== Logging started: 26/08/2003 9:34:57 ===
MSI © (F0:00): Machine policy value 'DisableRollback' is 0
MSI © (F0:00): User policy value 'DisableRollback' is 0
MSI © (F0:00): Doing action: INSTALL
Action start 9:34:57: INSTALL.
MSI © (F0:00): UI Sequence table 'InstallUISequence' is present and populated.
MSI © (F0:00): Running UISequence
MSI © (F0:00): Doing action: ISVerifyScriptingRuntime
Action start 9:34:57: ISVerifyScriptingRuntime.
MSI © (F0:00): Creating MSIHANDLE (1) of type 790542 for thread 1024
1:
Action ended 9:35:00: ISVerifyScriptingRuntime. Return value 3.
Action ended 9:35:00: INSTALL. Return value 3.
After I'v a dialog box displaying "Preparing to install..." this dialog locks.
This is my log file:
Thank you very much!
=== Verbose logging started: 26/08/2003 9:34:55 Build type: SHIP UNICODE 2.00.2600.02 Calling process: C:\WINNT\system32\msiexec.exe ===
MSI © (F0:00): Resetting cached policy values
MSI © (F0:00): Machine policy value 'Debug' is 0
MSI © (F0:00): ******* RunEngine:
******* Product: F:\Cardiris.msi
******* Action:
******* CommandLine: **********
MSI © (F0:00): Machine policy value 'DisableUserInstalls' is 0
MSI © (F0:00): Cloaking enabled.
MSI © (F0:00): End dialog not enabled
MSI © (F0:00): Original package ==> F:\Cardiris.msi
MSI © (F0:00): Package we're running from ==> C:\DOCUME~1\cmertens\LOCALS~1\Temp\d5f70.msi
MSI © (F0:00): APPCOMPAT: looking for appcompat database entry with ProductCode '{9DFFA703-C2A4-4940-A8D8-5B1754AE9DD6}'.
MSI © (F0:00): APPCOMPAT: no matching ProductCode found in database.
MSI © (F0:00): Machine policy value 'TransformsSecure' is 0
MSI © (F0:00): User policy value 'TransformsAtSource' is 0
MSI © (F0:00): APPCOMPAT: looking for appcompat database entry with ProductCode '{9DFFA703-C2A4-4940-A8D8-5B1754AE9DD6}'.
MSI © (F0:00): APPCOMPAT: no matching ProductCode found in database.
MSI © (F0:00): Transforms are not secure.
MSI © (F0:00): Note: 1: 2262 2: Control 3: -2147287038
MSI © (F0:00): Command Line: CURRENTDIRECTORY=C:\ CLIENTUILEVEL=0 CLIENTPROCESSID=1264 %HOMEPATH=\ %HOMEDRIVE=C: %HOMESHARE= CURRENTMEDIAVOLUMELABEL=Cardiris
MSI © (F0:00): Product Code passed to Engine.Initialize: ''
MSI © (F0:00): Product Code from property table before transforms: '{9DFFA703-C2A4-4940-A8D8-5B1754AE9DD6}'
MSI © (F0:00): Product Code from property table after transforms: '{9DFFA703-C2A4-4940-A8D8-5B1754AE9DD6}'
MSI © (F0:00): Product not registered: beginning first-time install
MSI © (F0:00): Entering CMsiConfigurationManager::SetLastUsedSource.
MSI © (F0:00): User policy value 'DisableMedia' is 0
MSI © (F0:00): User policy value 'SearchOrder' is 'nmu'
MSI © (F0:00): Adding new sources is allowed.
MSI © (F0:00): Package name extracted from package path: 'Cardiris.msi'
MSI © (F0:00): Package to be registered: 'Cardiris.msi'
MSI © (F0:00): Note: 1: 2729
MSI © (F0:00): Note: 1: 2729
MSI © (F0:00): Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI © (F0:00): Machine policy value 'DisableMsi' is 0
MSI © (F0:00): Machine policy value 'AlwaysInstallElevated' is 0
MSI © (F0:00): User policy value 'AlwaysInstallElevated' is 0
MSI © (F0:00): Running product '{9DFFA703-C2A4-4940-A8D8-5B1754AE9DD6}' with user privileges: It's not assigned.
MSI © (F0:00): TRANSFORMS property is now:
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\Application Data
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\Favorites
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\NetHood
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\My Documents
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\PrintHood
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\Recent
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\SendTo
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\Templates
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Application Data
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\Local Settings\Application Data
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\My Documents\My Pictures
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\Start Menu\Programs\Administrative Tools
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\Start Menu\Programs\Startup
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\Start Menu\Programs
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\Start Menu
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\cmertens\Desktop
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Startup
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Desktop
MSI © (F0:00): SHELL32::SHGetFolderPath returned: C:\WINNT\Fonts
MSI © (F0:00): Note: 1: 2898 2: MS Sans Serif 3: Arial 4: 0 5: 16
MSI © (F0:00): MSCOREE not loaded loading copy from system32
=== Logging started: 26/08/2003 9:34:57 ===
MSI © (F0:00): Machine policy value 'DisableRollback' is 0
MSI © (F0:00): User policy value 'DisableRollback' is 0
MSI © (F0:00): Doing action: INSTALL
Action start 9:34:57: INSTALL.
MSI © (F0:00): UI Sequence table 'InstallUISequence' is present and populated.
MSI © (F0:00): Running UISequence
MSI © (F0:00): Doing action: ISVerifyScriptingRuntime
Action start 9:34:57: ISVerifyScriptingRuntime.
MSI © (F0:00): Creating MSIHANDLE (1) of type 790542 for thread 1024
1:
Action ended 9:35:00: ISVerifyScriptingRuntime. Return value 3.
Action ended 9:35:00: INSTALL. Return value 3.