2 replies to this topic

[kvbalakrishna]

Hi,

I am getting the below error when i install with log file (/l*v - verbose log). And the installation continuous without any problem. But only the problem is why this error is logged into the log file. Any solution for this. Get back to me asap. Am able to replicate this in only IS 10.5, This is not available in IS 9 and even 11 also.

Am getting this error only when i create the virtual directory in the installshield project. If there is no virtual directory, no issues.

Log:
MSI (s) (D4:A4) [15:05:49:550]: Leaked MSIHANDLE (228) of type 790531 for thread 4876
MSI (s) (D4:A4) [15:05:49:550]: Note: 1: 2769 2: caExtractIISSuppFiles 3: 26
DEBUG: Error 2769: Custom Action caExtractIISSuppFiles did not close 26 MSIHANDLEs.
Internal Error 2769. caExtractIISSuppFiles, 26
Action ended 15:05:49: caExtractIISSuppFiles. Return value 1.
MSI (s) (D4:58) [15:05:49:597]: Doing action: InstallInitialize
------------------------------------
------------------------------------
MSI (s) (D4:68) [15:05:54:707]: Leaked MSIHANDLE (284) of type 790531 for thread 1064
MSI (s) (D4:68) [15:05:54:707]: Note: 1: 2769 2: caCreateVRoots 3: 1
DEBUG: Error 2769: Custom Action caCreateVRoots did not close 1 MSIHANDLEs.
Internal Error 2769. caCreateVRoots, 1
-------------------------------------

I referred the below link also but no use.....
http://kb.acresso.co...ernalID=Q111365

Am using Installshield 10.5.

[Stefan Krueger]

Looks like an issue with the built-in custom action. But it's only a debugging note, you can ignore it.

[kvbalakrishna]

Thanks for you reply.

This comes only when i create the virtual directories in Installshield. If I create the virtual directories with vb script, there is no error in the log file.

This error comes only with the built in custom action (caCreateVRoots and etc.,) in installshield.