4 replies to this topic

[amitsgupte]

Hi All,

I have an application having a windows service. When I try to remove the app, ocassionally the uninstall process stalls completely. Only a hard reboot kills the uninstall.

After the reboot, if I manually stop the service, the uninstall works perfect.

Looking at the logs InstallValidate seems to be dying.

---snip from log----

Action start 11:56:44: InstallValidate.
MSI (s) (94:F4) [11:56:44:414]: Note: 1: 2262 2: RemoveFile 3: -2147287038
MSI (s) (94:F4) [11:56:44:414]: Note: 1: 2262 2: DuplicateFile 3: -2147287038
MSI (s) (94:F4) [11:56:44:414]: Note: 1: 2262 2: ReserveCost 3: -2147287038
MSI (s) (94:F4) [11:56:44:414]: Note: 1: 2205 2: 3: _RemoveFilePath
MSI (s) (94:F4) [11:56:47:004]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'.
MSI (s) (94:F4) [11:56:47:004]: Note: 1: 2262 2: BindImage 3: -2147287038
MSI (s) (94:F4) [11:56:47:004]: Note: 1: 2262 2: PublishComponent 3: -2147287038
MSI (s) (94:F4) [11:56:47:004]: Note: 1: 2262 2: SelfReg 3: -2147287038
MSI (s) (94:F4) [11:56:47:004]: Note: 1: 2262 2: Extension 3: -2147287038
MSI (s) (94:F4) [11:56:47:004]: Note: 1: 2262 2: Font 3: -2147287038
MSI (s) (94:F4) [11:56:47:004]: Note: 1: 2727 2:

---snip from log----

In cases where the uninstallation went thru, the above log lines are followed by the list of files held by the service.

With all the above data, it seems that the service is holding up some file handles and InstallValidate is trying to enumerate the same... [JUST A GUESS] Not sure whats happening exactly.

Any pointers??

Thanks for your help.

Regards,
Amit

[Stefan Krueger]

Did you generate the log with the ! option?

[amitsgupte]

Hi Stefan,

Thanks for the reply. I used the VoiceWarmUp method of logging the uninstall.

I shall try with '!' as well, and update the post.

Thanks again.

Best regards,
Amit

[amitsgupte]

Hi Stefan,

There doesn't seem any more helpful data win the ! option for logging.

Thanks
Amit

[Stefan Krueger]

So the log ends with the same line?