Stuck on Initialization Dialog
Posted 06 November 2001 - 23:25
The screen shows "Product_Name Setup is preapring the InstallShield® wizard which will guide you through the rest of the setup process. Please wait."
Posted 07 November 2001 - 09:33
Does this occur on Win9x, NT, Win2k, perhaps XP?
If you run the task manager on NT, is there a task called _ins5576._mp (numbers may vary) consuming up to 100% cpu time?
Posted 08 November 2001 - 15:32
Posted 09 November 2001 - 08:59
on my home pc, some installations didn't continue on win2k. they stuck on initialization bar and never made it to the script ...
perhaps there is a second IS engine running? i often see that an installation is kind of blocked by an engine already running ... no workaround found yet.
Posted 20 November 2001 - 01:47
For that matter, make sure you HAVE a temp directory set in the environment. Make it something besides Windows or the Windows system folder.
Posted 20 November 2001 - 15:39
it should be no problem up to at least 1000 temp directories called _istmp*.dir.
Posted 21 November 2001 - 15:38
sometimes InstallShield gets trouble with some Microsoft Applications like the OSA.EXE or MAPISP32.EXE (installed with MS Office). Try to check the task manager if the OSA.EXE, MAPISP32.EXE or something like this is running.
Hope it helps.