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MSI not uninstalling files?


3 replies to this topic

proactis

proactis
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Posted 05 March 2010 - 11:47

I have created a very basic MSI file to install our application but it refuses to uninstall the files. Is there a setting I am missing?

KathyMorey

KathyMorey
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Posted 05 March 2010 - 16:32

You might want to do a couple things: validate the MSI to see if you have any errors in its definition.

Log the uninstall to see if that gives you any clues as to the issue.

Check your components to make sure they aren't marked as "permanent".

If any/all of your components are marked as "shared", double check to make sure that you aren't testing on a machine that has SharedDll entries in the registry from previous tests.
Kathy Morey
Synergy Software Engineer
ProfitStars, a Jack Henry Company
kmorey@profitstars.com

proactis

proactis
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Posted 08 March 2010 - 10:01

It doesn't matter if what sort of files they are, asp, exe, dll etc none of them get removed.

Checked the logs nothing to suggest a problem

Stefan Krueger

Stefan Krueger

    InstallSite.org

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Posted 08 March 2010 - 17:28

Please post the log lines where it says that it's removing the files.